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Forum|Forum|6 years ago
May 8, 2020
28 replies
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TurboTax Deluxe Online

Best answer by DoninGA

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

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Cmewert

Level 2

When I tried to do my taxes, a number onSchedule D for line 13 Capital gain distributions comes up with a number 340353. When I klick on that number and klick on the search icon, it takes me to Schedule B and there is number like that on Schedule B and that is not the schedule for capital gains. I also did not have a capital gain at all

PattiF

Level 15

To clarify your question, did you have a 1099-INT that would be reported on a Schedule B?

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DMS78

Level 2

Why is the Schedule R not available. Have been waiting for 4 weeks and its still not made available to update my Turbo Tax software?

DMS78

Level 2

what is the live agents name and when do I get to talk to him or her?

DMS78

Level 2

why do you keep sending me a "thumbs up 0?" I don't know what that means?

FMS2

Level 2

My state and federal return will not transmit electronically? Do you have a work around?

kdunc10

Level 2

I filmy state my NC taxes once. Now I get an e mail saying I need to finish and file?????

KatrinaLO

Level 14

If you filed your NC State tax return and you are not sure why you are receiving this email, you can check to see if it's been filed. Sign into your online TurboTax account and check your e-file status here.

You can also see more information here on tracking your North Carolina tax refund if you are to receive one.

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aishwarya001

Level 2

hello

hope you are doing well,

I don't have a first or last name; I only have a name. However, the government included my last name as LNU, which stands for last name unavailable, and my first name as fnu, which stands for first name unavailable, on a few documents. However, my social security card only lists Ishwarya, and my application was denied. How can I resolve this?

ErnieS0

Level 15

If you are saying your e-filed return was rejected because of your name @aishwarya001.

Tax Champ @Lisa995 says trying filing with one letter in the first name box. The IRS doesn't use first names in their system for matching.

Read the full discussion for more suggestions: Hi, i dont have a first name as per my social security records and my complete name is listed in the last name

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bigal125

Level 2

i wish to talk to a live agent, please

EbonyA

Level 13

To speak with a support representative via phone, contact details can be found here. If you are using Turbo Tax Live, you may connect with an expert by following these steps @bigal125.

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gbellH607P

Level 2

why do I have to sign a release of my tax info

bigal125

Level 2

Thank you for your help. Y’all solve my problem in the matter of minutes. Again thank you.

EbonyA

Level 13

You're most welcome @bigal125.

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Amy5365

Level 2

Was wondering why I didn't get the CTC?

xmasbaby0

Level 15

@Amy5365 You have posted to a very old thread that is unrelated to your question.

We cannot see your return or your account so we do not know why you did not receive the child tax credit. Did you enter a dependent child under the age of 17 on your tax return?

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number. Careful— do not say that your child’s SSN is not valid for employment. If your child was born in 2021make sure you said he lived with you the whole year. There is an oddly worded question that asks if the child paid over half their own support. Say NO to that question.

The child tax credit shows up on line 28 of your tax return. Check that line and see if there is an amount there.

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

flight26

Level 2

can you check to see if someone has used your child's social security number for a return?

flight26

Level 2

I mean from any source to check?

xmasbaby0

Level 15

@flight26 The IRS will not tell you who -- if anyone---claimed your child and used the child's SSN. If you try to e-file a tax return claiming that child and the e-file is rejected because of the SSN, that is your clue that the SSN has been used by someone. There is no"other source" for you to check. If in fact your return is rejected and you are the one who can claim the child then you go ahead and claim your child but file the return by mail. The IRS will process your return, and then at a later time the IRS will sort out who could legally claim the child.

MichaelByrd

Level 2

Please someone just do my

2021 taxes cause I got a letter from the IRS saying since I didn't get my stimulus check that I need to file so I can collect it

DoninGA

Level 15

@MichaelByrd wrote:

Please someone just do my

2021 taxes cause I got a letter from the IRS saying since I didn't get my stimulus check that I need to file so I can collect it

No one from TurboTax can complete and file a 2021 tax return for you. If you need professional assistance in completing and filing a 2021 tax return you will need to seek out a tax professional in your area.

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