What is the TurboTax phone number?

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TurboTax Help
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What is the TurboTax phone number?

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5:00 AM to 9:00 PM PT.

To get help, select your product below.

  1. Sign in to TurboTax Online if you're not already signed in.
  2. Select the Help icon in the upper-right corner to open the TurboTax Assistant.
  3. Enter your question, or type in Talk to a specialist.
  4. Follow the prompts to set up a call.
    • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

(If using TurboTax on your mobile device's browser, use the TurboTax Online instructions instead.)

The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. You can also opt for a callback:

  1. Sign in to the mobile app if you're not already and select the question mark in the upper-right corner to open the TurboTax Assistant.
  2. If you're using the iOS app, type in Talk to a specialist and follow the prompts to be connected.
    • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.
    • Select Get a phone call and follow the prompts to schedule your call or you can select Live chat to chat with a specialist directly in the app.
  3. If you're using the Android app, select Get live help and enter your question.
    • Free Edition (without PLUS): When you select Get live help, you'll be asked to add PLUS benefits first.
    • If the information provided isn't helpful, select No, I still need live help.
    • Select Connect me to connect via SmartLookTM and a TurboTax specialist will connect to your screen and guide you.
    • Select No thanks if you want a callback instead.
    • If you selected No thanks, be sure to also tap OK, sounds good to set up a callback.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

  1. Go here to go to our Contact us page.
  2. Select your product (CD/Download Mac or CD/Download Windows), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
  3. Enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

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