Talk to a live agent

[flight26]

I mean from any source to check?

[xmasbaby0]

@flight26 The IRS will not tell you who -- if anyone---claimed your child and used the child's SSN.   If you try to e-file a tax return claiming that child and the e-file is rejected because of the SSN, that is your clue that the SSN has been used by someone.   There is no"other source" for you to check.   If in fact your return is rejected and you are the one who can claim the child then you go ahead and claim your child but file the return by mail.  The IRS will process your return, and then at a later time the IRS will sort out who could legally claim the child.

[MichaelByrd]

Please someone just do my

2021 taxes cause I got a letter from the IRS saying since I didn't get my stimulus check that I need to file so I can collect it 

[DoninGA]

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@MichaelByrd wrote:

Please someone just do my

2021 taxes cause I got a letter from the IRS saying since I didn't get my stimulus check that I need to file so I can collect it 

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No one from TurboTax can complete and file a 2021 tax return for you.  If you need professional assistance in completing and filing a 2021 tax return you will need to seek out a tax professional in your area.

[Betourne15]

Hello, I filed my tax return in 2021 on Intuit TurboTax. I never received any of my refund and I received a letter from the IRS that I was supposed to receive more money and NEVER received any refund from 2021. 

I look at the tax return papers from 2021 and my bank account is incorrect. The IRS stated that if the account was wrong that it WOULD NEVER have gone through, and it would have returned back to Turbo Tax. 

I thought this was a company that I could trust! Since I NEVER received my money in 2021 that I'm starting to wonder if I want to file my 2022 tax returns with Turbo Tax!

So, my question is WHERE IS MY MONEY and when will I RECEIVE it? 

Thank You

Deanne B

[email address removed]

[DoninGA]

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@Betourne15 wrote:

Hello, I filed my tax return in 2021 on Intuit TurboTax. I never received any of my refund and I received a letter from the IRS that I was supposed to receive more money and NEVER received any refund from 2021. 

I look at the tax return papers from 2021 and my bank account is incorrect. The IRS stated that if the account was wrong that it WOULD NEVER have gone through, and it would have returned back to Turbo Tax. 

I thought this was a company that I could trust! Since I NEVER received my money in 2021 that I'm starting to wonder if I want to file my 2022 tax returns with Turbo Tax!

So, my question is WHERE IS MY MONEY and when will I RECEIVE it? 

Thank You

Deanne Betourne

[email address removed]

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TurboTax does not receive any kind of tax refund, federal or state.

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request

Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228

[Betourne15]

Turbo tax couldn't take money out my bank account due to the Routing and Account number was wrong.

[726658]

Where do I enter info from 2022 Consolidated Forms 1099?

[xmasbaby0]

edited.....xxxxxx

[VolvoGirl]

That will have sections for 1099-Int and 1099-Div and 1099B. You need to enter each section in the right place. So read it carefully and look for headings.... 1099-INT for interest or 1099-DIV for Dividends or 1099B for sales.

@726658 

[Mbilby]

Hello

[xmasbaby0]

@Mbilby This is not live chat.  If you have a question you need to ask a clear and complete specific question so we know how to help you.

[Dave and Robin]

I have a question about the special Indiana tax refund in 2022. Two refunds of $125 and $100 were sent to most people as a result of COVID. The is not related to the regular tax refund calculated by tax returns. I have no record of receiving this. If I did receive it in 2022 it must be declared on the 2022 tax return. If not and I can still get it ti will of course be declared on next my 2023 return next year. How can i find out? I cannot contact the In. Dept. Of Revenue. Everything is now automated and there is no system to answer questions about the special refund and no way to talk to a human being.

[PattiF]

The state of Indiana has a webpage with answers and information about the Automatic Taxpayer Refunds (ATR). It is not taxable on the federal return.

If you were eligible for the ATRs you can claim them on your 2022 return. 

The state explains that they do not answer the questions over the phone about this, but you can contact them at the link below about sending a secure message using INTIME, or make an appointment at a DOR office near you using the links below to find an office.

• To help keep our phone lines open for taxpayers who need assistance with non-ATR issues and help us minimize wait times, send DOR a secure message using INTIME, the agency’s e-services portal. DOR will review your eligibility, contact you for any additional information, and process a refund request as needed.

You may also contact DOR Customer Service at 317-232-2240, Monday through Friday, 8 a.m. – 4:30 p.m. ET.

You can also make an appointment at one of DOR’s district offices for in-person assistance. Refer to information on our website for location information and hours of operation.

[davejanes1]

Yes, I'd like to talk with a live agent