Talk to a live agent

[draganbozovic17]

In 2022 I received social Security benefits totalling $3,064.  But I discontinued my benefits after a family leave stint.  On 3/31/23 I mailed a check to social security for the full amount.  Is there any way I can enter this information on my return?

[DaveF1006]

 You may claim a right of repayment for an amount over $3000 as an itemized deduction or as a credit. Since you repaid this in 2023, you will need to claim this in next year's return.

[komprezer]

I was charged $245 dollars for my service.  My taxes were rejected.  I want a refund.  Why was a charged so much?

[komprezer]

is there a phone number I can call to get answers?

[xmasbaby0]

@komprezer You can either fix a rejected tax return and re-file it, or you can print and mail it.  The fees will be the same whether you e-file successfully or file by mail.  The fee for using online TurboTax is not for e-filing; it is for using the software.  They will not give you a refund because the e-file was rejected.

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[xmasbaby0]

@komprezer

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online