Please see below for more information on canceling a filed or pending tax return: https://ttlc.intuit.com/community/e-file/help/can-i-cancel-a-pending-return/00/25957 ... View more

You can use this link  https://myturbotax.intuit.com/account-recovery/  to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says  Try something else.  If you click on that you can locate your account by using your SS#, name, and birthdate.  If you still can't access your account, you can contact TurboTax Support for assistance by following this link  https://support.turbotax.intuit.com/contact/ ... View more

Please see the information below for assistance in locating your last year's AGI: https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947 ... View more

Please see the information below on why your status may not be updated when tracking: https://ttlc.intuit.com/community/after-you-file/discussion/where-s-my-refund-is-not-showing-my-tracking-status-why/00/165806 ... View more

Please see below for more information on canceling a filed or pending tax return: https://ttlc.intuit.com/community/e-file/help/can-i-cancel-a-pending-return/00/25957 ... View more

Please see the information below on updating your account information: https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927 ... View more

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache. https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135   See here for instructions on clearing your cookies. https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978 ... View more

Please see the Customer Support phone number below for further assistance: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632 If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/ ... View more

See this TurboTax support FAQ for accessing prior year tax return from the IRS: https://ttlc.intuit.com/community/prior-year-return/help/can-i-get-a-copy-of-my-tax-return-from-the-irs/00/26053 ... View more