Yes, some returns are delayed due to the Path Act. Per the IRS Refund Timing page, the IRS expects the first EITC/ACTC related refunds to be available in taxpayer bank accounts or on debit cards by the first week of March, if they chose direct deposit and there are no other issues with their tax return. Where’s My Refund? will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 22.  Please see the below TurboTax FAQ for more information on the Path Act: https://ttlc.intuit.com/community/refund-status/help/some-federal-refunds-will-be-delayed-due-to-the... ... View more

Please see the below TurboTax FAQ for instructions on obtaining a copy of your tax transcript from the IRS: https://ttlc.intuit.com/community/my-tax-return/help/how-do-i-get-a-copy-of-my-tax-return-or-transcr... ... View more

The IRS generally releases most refunds within 21 calendar days after the e-file has been accepted. To get the most up-to-date status of your federal return, please visit the IRS Where's My Refund? site. You can check the status of your return every 24 hours as they do update the site daily - usually in the overnight hours.  Please note, if you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) there will be a delay as the IRS just starting processing returns with those credits this week.  Please see the TurboTax FAQ: Some 2019 federal refunds are delayed due to the PATH Act for more information.   To track the progress of your state tax return, see the TurboTax FAQ How do I track my state refund? ... View more

Please see the below TurboTax FAQ's for instructions for both TurboTax for Windows and Mac:   How do I install the TurboTax software for Windows? How do I install the TurboTax software for Mac? ... View more

If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call  toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you.  Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information.  ... View more

The IRS generally releases most refunds within 21 calendar days after the e-file has been accepted. To get the most up-to-date status of your federal return, please visit the IRS Where's My Refund? site. You can check the status of your return every 24 hours as they do update the site daily - usually in the overnight hours.  Please note, if you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) there will be a delay as the IRS just starting processing returns with those credits this week.  Please see the TurboTax FAQ: Some 2019 federal refunds are delayed due to the PATH Act for more information.   To track the progress of your state tax return, see the TurboTax FAQ How do I track my state refund? ... View more

Please reach out to TurboTax Customer Support via the Contact Us link below to discuss your options Use the keywords Billing Issues so that you get to the right person. https://support.turbotax.intuit.com/contact/ ... View more

You can go to the TurboDebitCard.com website and activate your card there. On the homepage you will see a blue "Activate Card" button, click on that and follow the prompts.  If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call us toll-free at (888) 285-4169.   ... View more

You can have your tax return direct deposited into your savings account. As long as the routing number and savings account number are complete, you will have no issues. Please see the below TurboTax FAQ for additional information: https://ttlc.intuit.com/community/refunds/help/what-s-the-advantage-of-direct-deposit-vs-a-check/00/26207 ... View more