You can request a replacement card by logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen.  Please see How do I report my card lost or stolen? for additional information.  ... View more

You can confirm the bank information you provided by following the below steps: Open your return if it's not already open. On the Tax Home screen with the amount of your refund and status, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets. In the left menu, select Tax Tools then Print Center. On the TurboTax Print Center screen, select Print, save or preview this year's return. On the next TurboTax Print Center screen, select 2019 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms. The information will be on the first page, Electronic Filing Instructions for your 2019 Federal Tax Return next to Balance Due/Refund. ... View more

No, if you elected to pay your tax payment by direct debit, you do not need to mail in the voucher and payment.  ... View more

You can confirm the bank information you provided by following the below steps: Open your return if it's not already open. On the Tax Home screen with the amount of your refund and status, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets. In the left menu, select Tax Tools then Print Center. On the TurboTax Print Center screen, select Print, save or preview this year's return. On the next TurboTax Print Center screen, select 2019 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms. The information will be on the first page, Electronic Filing Instructions for your 2019 Federal Tax Return next to Balance Due/Refund. ... View more

The time frame for receiving your refund on the Turbo Visa Debit card is the same as the standard turnaround time for directly deposited returns. Per the IRS, most refunds are received within 21 days from the time a return has been accepted (received). For the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund, please visit the IRS Where's My Refund? site.  Please see When will my refund be deposited to my Turbo® Visa® Debit Card? for more information. ... View more

Per the Turbo Visa Debit Card site:  If you no longer have access to your Turbo Visa Debit Card, don’t worry.  You can request a replacement card or request a check by either logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. Please note, COVID-19 restrictions may impact these shipping timeframes. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. ... View more

You can request a replacement card by logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen.  Please see How do I report my card lost or stolen? for additional information.  ... View more

You can request a replacement card by logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen.  Please see How do I report my card lost or stolen? for additional information.  ... View more

TurboTax Online products are not eligible for a refund. Please see the TurboTax FAQ Does your unconditional 60-day money-back guarantee apply to TurboTax Online? for more information.  ... View more

To print a copy of your tax return you filed this year in TurboTax Online, please follow the steps in the below TurboTax FAQ:  https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932 ... View more