Talk to a live agent

[Matt2424]

Why can’t anyone call me i just wanna know how much im getting because when i check my insights it says 2149 bt wen i hit the home button it says 749 which one is it ?

[VolvoGirl]

@Matt2424  Well the different is 1400.  Did you already get all the 3rd stimulus checks for everyone listed in  your return?  Or did you add another dependent?   Check 1040 line 30 for it.  

[Anonymous]

Will Turbo tax file and extension of my 2021 taxes to claim Recovery Rebate Credit?

[Anonymous]

T didn't get the $1400 they claim they sent me.

[VolvoGirl]

Request a trace for a missing third Stimulus payment

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

[Anonymous]

Hello where is that live agent.

[Anonymous]

Thanks but I looked at my 1040-SR that Turbo filed and YES they added the $1400 on line 30. Thanks so much Bye

[Cmewert]

When I tried to do my taxes, a number onSchedule D for line 13 Capital gain distributions comes up with a number 340353. When I klick on that number and klick on the search icon, it takes me to Schedule  B and there is number like that on Schedule B and that is not the schedule for capital gains. I also did not have a capital gain at all

[PattiF]

To clarify your question, did you have a 1099-INT that would be reported on a Schedule B?

[cdreed]

I accidently checked the box on distribution disaster tax relief and the program will not let me uncheck the box.

I do not have any retirement so I should not have checked this box

What do I need to do??

Carol

[TeresaM]

If this is the case, to clarify, we would like to take a deeper look at this. It would help to have a diagnostic file, which is a sanitized copy of your tax return that has all of your personal information removed but has all of the forms and numbers entered. You can send one to us by following the directions below and posting the token number here so we can access the sanitized return.

 TurboTax Online:

1. Sign in to your online account
2. Click on Tax Tools on the left toolbar
3. Select Tools
4. In the pop-up screen, click on "Share my file with agent"
5. Click OK on the message that a diagnostic file will be sanitized and transmitted to us
6. Please post the Token Number

TurboTax Desktop/Download Versions:

1. Open your return
2. Click the Online tab in the top menu bar
3. Select "Send Tax File to Agent"
4. Click Send on the message, and the tax file will be sanitized and transmitted to us
5. Please post the Token Number

[DMS78]

Why is the Schedule R not available.  Have been waiting for 4 weeks and its still not made available to update my Turbo Tax software?   

[DMS78]

what is the live agents name and when do I get to talk to him or her?

[DMS78]

why do you keep sending me a "thumbs up 0?"  I don't know what that means?

[AkinaLO]

Here's a link to contact a Tax Expert through TurboTax Live.

How do I connect with a tax expert in TurboTax Live?

If you require assistance, please contact customer support through the link below.

What is the TurboTax phone number? - Intuit