https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return You can get a free transcript from the IRS:     https://www.irs.gov/individuals/get-transcript How do I get a copy of a return I filed using online TurboTax? https://ttlc.intuit.com/questions/1900748 How do I get a copy of a return I prepared using desktop TurboTax? https://ttlc.intuit.com/questions/1900639   Note:   Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.   That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)   to get it.   https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf   Are you unable to locate the account you used to prepare your 2017 return? Many people have multiple TT accounts and forget how to access them.   Log out of the account you are in now.   Account recovery https://myturbotax.intuit.com/account-recovery/ https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password Or did you use the desktop version of TurboTax?   If so, the files are on your own hard drive or any backup device you used like a flash drive.   https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have https://ttlc.intuit.com/questions/1901535 https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows   ... View more

PRINT RETURN   You need to print a copy of your return?   Sign in to your account using exactly the same account and user ID that you used to prepare your return. On the bottom of the screen find Your tax returns & documents and click on  Show .  Click on the  Year  and Click on Download/print return (PDF)   https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online ... View more

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return You can get a free transcript from the IRS:     https://www.irs.gov/individuals/get-transcript How do I get a copy of a return I filed using online TurboTax? https://ttlc.intuit.com/questions/1900748 How do I get a copy of a return I prepared using desktop TurboTax? https://ttlc.intuit.com/questions/1900639   Note:   Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.   That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)   to get it.   https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf Where do I find my AGI?   Your 2017 tax return shows your 2017 Adjusted Gross Income (AGI) If you filed a joint return then the AGI is the same for each of you. Form 1040EZ     line 4 Form 1040A       line 21 Form 1040         line 37 If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Timeline for 2017 If entering the amount from your 2017 tax return does not work, then try entering “0” instead.   If that does not work and you still cannot e-file, then print, sign, and mail your tax return. You can get a free transcript of your past return from the IRS:  https://www.irs.gov/individuals/get-transcript Note: If you filed late or amended your return, your correct 2017 AGI may not be in the system. https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online Note:   If you mail your federal return, you will also need to mail your state return.   You will not be able to e-file your state return.   https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec   https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online   it is a good idea to use a mailing service that will track it like UPS or certified mail.   Then you will know the IRS received it.       ... View more

When you print out your 2017 return it will have a spot at the bottom of the first page  of your Form 1040 (or 1040EZ or Form 1040A) that says "Sign Here"  Use a pen and sign it.   https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return You can get a free transcript from the IRS:     https://www.irs.gov/individuals/get-transcript How do I get a copy of a return I filed using online TurboTax? https://ttlc.intuit.com/questions/1900748 How do I get a copy of a return I prepared using desktop TurboTax? https://ttlc.intuit.com/questions/1900639   Note:   Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too.   That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense)   to get it.   https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf ... View more

When you e-file your federal return you will receive two emails from TurboTax.   The first one will say that your return was submitted.   The second email will tell you if your federal return was accepted or rejected.   If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.   First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/ If the IRS accepted it, what does it say here?  https://www.irs.gov/refunds           Or does your account say “Ready to Mail?” ... View more

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all. Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.  You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website  www.sbtpg.com   https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service ... View more

You do not have to deactivate it.  If you decided you do not want to use TurboTax to prepare a tax return, you can just clear out whatever you entered and abandon the account.  No one else can access it. https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over ... View more

https://ttlc.intuit.com/questions/2879424-how-do-i-print-my-4868-extension-form-after-e-filing-it-through-turbotax-easy-extension ... View more

If you keep doing the same thing it will keep rejecting.  What is the rejection code or rejection message? ... View more