Rejected taxes

[Plizanich59]

I don't know that I think it was a d AGI number or something like that so I don't have it what do I do?

[AkinaLO]

To add to VolvoGirl's post, here's an article that will show you how to fix a rejected return.

How do I fix a rejected return? - Community

[GFJES3]

Help

[GFJES3]

My friend filed my taxes last year  I don't know the amount for last year 

[DoninGA]

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@GFJES3 wrote:

My friend filed my taxes last year  I don't know the amount for last year 

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The 2018 AGI is on the 2018 Federal tax return you filed on Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[Ariellacarter]

I entered the right one and it's still the same thing. I added up both of you AgI from 2018 and that should be the AGI

[VolvoGirl]

What did you add up?  You do not add anything.  The AGI is not on your W2s.  The AGI is only the amount on your 2018 return line 7.

You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7. If you filed a Joint return you use the same AGI for each spouse.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

[VolvoGirl]

Is your AGI rejecting?

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

[Ashleymarie951]

Why iz it rejecting my taxes 

[Ashleymarie951]

Why are my taxes being rejected

[HeatherPLO]

It depends - It could be an entry error or information not matching with the IRS' information.  Please see below on how to resolve a rejected return:

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

[bigbadlopez]

Don't understand 

[TerukoL]

You should have received an email that explained why your return was rejected and a rejection code. 

Please click the TurboTax Help link, listed below, to learn more. 

https://ttlc.intuit.com/questions/1901491-how-do-i-fix-a-rejected-return.

[Boroles]

Hello, I filed last week I received an email stating my refund was rejected. I try to re enter or submit. It asks for last year's income, which I don't know I lost my paper work. Can u help me? 

[DoninGA]

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@Boroles wrote:

Hello, I filed last week I received an email stating my refund was rejected. I try to re enter or submit. It asks for last year's income, which I don't know I lost my paper work. Can u help me? 

---

The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...