TerukoL
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- Got Cheered for Re: How do I cancel order. May 19, 2022 8:14 AM
- Got Cheered for Re: How can I check the status of my amended tax return. I di.... April 26, 2022 3:03 PM
- Got Cheered for Re: Does bank account used for direct debit need to be in the name of filer?. April 16, 2022 12:19 PM
- Got Cheered for Re: Getting the message: The direct debit option is not available due to your filing choices. How.... April 13, 2022 8:04 PM
- Got Cheered for Re: I used wrong social security number one one of my dependants and taxes already were accepted..... April 12, 2022 12:50 PM
- Got Cheered for Re: How to change bank account/routing number after e-filing ?. April 12, 2022 7:44 AM
- Got Cheered for Re: How do I cancel order. April 11, 2022 10:15 AM
- Got Cheered for Re: I filed on 1/29/18 and it was accepted by the IRS on 1/29.... April 5, 2022 7:23 AM
- Got Cheered for Re: I call the number on the back of the turbo tax card and i am getting no answer. what can i do.... April 3, 2022 12:36 AM
- Got Cheered for Re: I went into Where's My Refund and the status bar was gone, and the message said We are still .... March 29, 2022 1:36 PM
- Got Cheered for Re: M 2020 return was rejected 2x for incorrect AGI but I used my turbotax for 2019 AGI as asked .... March 20, 2022 9:20 PM
- Got Cheered for Re: What does the rejection code IL1040-8100-1 mean? I checked my state return and it was all cor.... March 18, 2022 12:14 PM
- Got Cheered for Re: I received a deposit from franchise tax board not matching what my tax return said, do I rece.... March 17, 2022 10:20 AM
- Got Cheered for Re: How do I sing my tax refund. March 14, 2022 11:40 AM
- Got Cheered for Re: How to install download to another computer. March 14, 2022 6:53 AM
- Got Cheered for Re: How do I cancel order. March 3, 2022 3:42 PM
- Got Cheered for Re: My refund went from "accepted" to we have received your return and it is being processed what.... March 1, 2022 10:57 AM
- Posted Re: The total payment of my TurboTax payment is wrong. 5$ discount is missing from my total payme... on Get your taxes done using TurboTax. February 27, 2022 6:31 PM
- Posted Re: How can I unsubscribe to all these emails and turbotax? on Get your taxes done using TurboTax. February 27, 2022 3:20 PM
- Posted Re: I had 2 jobs in 2021 both with separate W2’s I already filed one but just received the other ... on Get your taxes done using TurboTax. February 27, 2022 2:18 PM
February 27, 2022
6:31 PM
Who is giving you the $5.00 discount? To get your partner discount, be sure to always start on the affiliate partner’s website, such as your bank, credit union, insurance company, or other affiliates like Uber or Lyft. Select the TurboTax link from the partner’s website to access your tax return in TurboTax.
Please click How do I get my TurboTax affiliate partner discount? to learn more.
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February 27, 2022
3:20 PM
Have you tried unsubscribing directly from the email you have received? In the email you received from TurboTax, if you scroll to the bottom there is a blue link that will say "unsubscribe". When you select that it should take you to a screen where you can unsubscribe from all TurboTax emails. If you've already done that and are still receiving unwanted emails, please reach out to Customer Support.
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February 27, 2022
2:18 PM
Once your return has been accepted, you will not be able to make any changes until after your refund has been processed. Amending your return means filing a new form, 1040X. How to amend (change or correct) a return you've already filed to learn more. You should not try to amend your return until it has been fully processed and you have received your refund or your payment has cleared.
Amended returns do not “catch up” to your original returns and replace them. They are processed as two separate returns.
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January 10, 2022
1:37 PM
Could you clarify which version of Turbo Tax that you are currently using? Importing your charity donations from ItsDeductible doesn’t require TurboTax Deluxe or above. But if you’re in TurboTax Free Edition or TurboTax Live Basic and adding your donations caused you to have a Schedule A (itemized deductions), then you’ll have to upgrade to TurboTax Deluxe.
Please click the following Turbo Tax Help Articles for additional information:
How do I enter my 2021 charitable donations in TurboTax?
How do I import my donations from ItsDeductible?
@rjack809
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January 10, 2022
12:48 PM
If you have the 2020, 1040 return you filed with the IRS, look on Line 11 for your AGI. If you filed a 1040NR, look on Line 11.
If you don’t have your 2020 return, you can order a free digital transcript of your return directly from the IRS Get Transcript site. The online version can be viewed immediately while the mailed transcript takes 5-10 days to receive.
When requesting which type of transcript, choose the tax return transcript option.
Please click the Turbo Tax Help Article How do I find last year's AGI? to learn more.
@Lisakay2
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January 10, 2022
12:31 PM
Please click the TurboTax Help Article Troubleshoot TurboTax for Mac updating issues .
If you still have problems after going through all these troubleshooting tips, contact us for help. @MaryWF
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April 12, 2021
3:24 PM
TurboTax does not receive updates from the IRS once they have accepted your return. With the IRS filing delay and backlog this tax season due to COVID closing the offices and leaving the IRS with very few employees working for the past year, the IRS has not stated how long it will take to deposit tax refunds. Your tax refund may be deposited in your bank account before the IRS has a chance to update your information on the Where's My Refund website.
Please click IRS Operations During COVID-19: Mission-critical functions continue to learn more.
If you e-filed, make sure the return was e-filed successfully and accepted:
Re-check your e-file status
Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund.
If you are married filing jointly try using the Social Security Number for the name that appears first on the return.
If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS Refund Hotline at 800-829-1954.
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April 12, 2021
2:41 PM
On your 1040x you will need to enter the amount paid with the original return. Based on that, you will either have an extra amount due or a refund.
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April 12, 2021
2:06 PM
In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/
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April 12, 2021
1:45 PM
Here's how to change your email address:
Sign in to your TurboTax Online account.
Select Intuit Account in the lower-left corner.
On the Welcome! screen, select Sign-in & security.
Select Email address, enter your new email address, confirm it and enter your password.
Select Save and you’re done.
If you no longer have access to your email address and are unable to login to your TurboTax Online account, please complete the Account Recovery Request Submission Form.
Please click How do I change my TurboTax account email? to learn more.
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