Please click the TurboTax Help link, listed below,  on troubleshooting updating issues.   https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/01/26038#M6   If you continue to have problems please contact Technical Support using this form:   https://support.turbotax.intuit.com/contact/  ... View more

Since the previous suggestion did not solve your problem, consider some other things you can try:   Make sure you aren't on a work computer. (Most work computers have a strong security firewall that can block TurboTax from accessing the Internet.) Check your firewall (like Windows Defender, Bitdefender, or AVG). Make sure it's not blocking TurboTax from accessing the internet. Run TurboTax as an administrator. Ensure TurboTax is up-to-date. To reset your Internet connection: Turn off your computer, your router, and your cable modem, in that order. Wait a minute, then turn your modem back on. Wait another minute, then turn your router back on. Once your router is back up, turn your computer back on and try logging in again.   If none of these things resolve your problem, you can also contact TurboTax customer support at https://support.turbotax.intuit.com/contact/.  We’ll help you connect with the right expert for your specific problem.   Please click Error Code 70001 when using TurboTax Desktop to learn more. ... View more

Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund. https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538   You can contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.    When you call, make sure you have the following information: tax year social security number filing status exact refund amount ... View more

TurboTax is using the vanity short code 60682 to send text alerts to its customers.  ... View more

If you've already filed and your return has been accepted (or mailed), it's too late to change your bank account for direct deposit. If you have not filed yet you can click here to find the directions to update your direct deposit. ... View more

Please see mesquitebean post above. ... View more

@Eugena36 I would suggest that you contact the IRS  at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.    When you call, make sure you have the following information: tax year social security number filing status exact refund amount ... View more

Please see TiffanyL post above.  ... View more