, Answering FAQ'sTurboTax Employee
Rejected. It sounds so ... personal. But please don't take it that way.
When your return is rejected, it just means that the IRS or state tax department has "bounced" your return back to you for correction.
You might not believe it, but sometimes rejections are a good thing – for example, if another W-2 or 1099 form arrives in the mail right after you e-filed. With a rejected return, you can simply add the form to your return without having to deal with the hassle of amending it.
How to fix and re-file your return
Although there are hundreds of e-file rejection errors (we'll spare you the complete list), the procedure for fixing them is generally the same.
- Open your return in TurboTax.
- Under the "rejected" message, click Fix It Now.
- Carefully follow the on-screen instructions to review, and if necessary correct, any information that may be causing the rejection.
- Note: Now's the time to make any other changes to your return, for example adding another W-2 or 1099 that you received after you e-filed.
- When finished, re-submit your return (or follow the directions to file by mail, if the rejection cannot be corrected).
Still getting rejected? Some returns simply cannot be e-filed, no matter what you do. Click here and find out why.
What if my federal return is accepted, but my state is rejected? (or vice-versa)
In either case, click the Continue or Revisit button next to your Federal tax return (not your state return), then follow the onscreen instructions to correct and resubmit your return.
What if I e-filed before April 15, got rejected, and now it's past April 15th?
Don't worry. If you're expecting a refund, you have until October 19, 2014 to e-file your corrected return. And if you miss that date, you have until April 15, 2017 (or October 16, 2017 if you filed an extension) to file a paper return and claim your 2013 refund.
With a tax refund, you won't be charged a late filing penalty, but the sooner you file the sooner you'll get your money.
On the other hand, if you owe taxes, you have until April 19 of 2014 to resubmit or paper-file your return if you want to avoid the late filing penalty, which is 5% of your owed taxes for every month (or fraction thereof) that your return is late, up to a maximum of 25%. (If you filed an extension on or before April 15, you can file anytime up to October 19.)
Regardless, it's a good idea to file your return as soon as possible, to minimize or eliminate possible penalties and interest. And don't forget to print out proof that you originally e-filed on time for your tax files.
Important: To avoid a possible failure-to-pay penalty, any additional taxes you owe must be paid by April 15, 2014, regardless of whether or not you filed an extension. The failure-to-pay penalty is 0.5% (1/2 of 1 percent) of your owed taxes for every month (or fraction thereof) that the owed tax amount remains unpaid, up to a maximum of 25%.
- E-file rejection errors IND-031 or IND-032: The e-filing PIN or prior year AGI does not match
- E-file rejection errors FW2G-502, FW2-502, F1099R-502-01, or F2439-502
- E-file rejection errors F1040A-524, F1040A-525, F1040-524, F1040-525, or F1040EZ-525
- E-file rejection error R0000-507-01: Someone has already filed using your dependent's SSN
- E-file rejection error R0000-504-01: Dependent's Social Security number or name doesn't match
- E-file rejection error R0000-500: Primary taxpayer's Social Security number or name doesn't match
- E-file rejection errors F1040A-510, F1040EZ-510, F1040A-512, and others ending in -509, -510, -512, or -513
- E-file rejection R0000-902: Your Taxpayer Identification Number cannot be used more than once or on another return