TurboTax FAQ
TurboTax FAQ
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How do I fix a rejected return?

If you tax return was rejected multiple times, we recommend that you print and mail your tax return

Follow these steps to fix your taxes and attempt to e-file them again:

  1. Sign in and click the Take me to my return button.
  2. Under the "rejected" message, click Fix It Now.
  3. Carefully follow the on-screen instructions to correct whatever may be causing the rejection.
    • Tip: Now's the time to make any needed changes to your return, for example adding another W-2 or 1099 that you received after you e-filed.
  4. When finished, either re-transmit your return or follow the directions to file by mail if it's one of those rejections that cannot be corrected

You cannot fix a rejected return with the TurboTax mobile app. If you used the app and were rejected, you can fix it by going to TurboTax.com with an internet browser on a computer or a mobile device.