TurboTax does not have a copy of the W-2 or Form 1099. It would have W-2 and Form 1099 worksheets that included the tax data from the forms that were entered. The worksheets would be included in the PDF of the tax return in the tax year the return was completed. Copies of a Form 1099 would have to obtained from the issuer of the form.   If you cannot obtain the W-2 from your employer, then for a fee you can get a complete copy of a W-2 from the Social Security Administration - https://faq.ssa.gov/en-us/Topic/article/KA-02501 You can get a free Wage and Income transcript from the IRS - https://www.irs.gov/individuals/get-transcript For a fee of $50 you can get a complete federal tax return to include copies of W-2's, if you mailed the tax return and included a paper W-2, from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf See this IRS Tax Topic - http://www.irs.gov/taxtopics/tc159.html ... View more

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To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf ====================================================================== To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99).  You do not have to file the 2018 tax return only pay for the upgrade. Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/ You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return.  Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade.  Scroll down and select PLUS More Help & Tools.  Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade) To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card and click Continue. ... View more

See this TurboTax support FAQ for when access to prior year online tax returns expire - https://ttlc.intuit.com/community/prior-year-return/help/when-does-access-to-my-prior-year-turbotax-online-returns-expire/01/26895   To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf ====================================================================== To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99).  You do not have to file the 2018 tax return only pay for the upgrade. Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/ You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return.  Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade.  Scroll down and select PLUS More Help & Tools.  Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade) To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card and click Continue. ... View more

You have to sign onto your online account using the exact same user ID you used to create the online account. Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool. Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else" If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours. See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489 Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent - Note:  The Call option will not be available when TurboTax Support is closed. Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax ... View more

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf ====================================================================== To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99).  You do not have to file the 2018 tax return only pay for the upgrade. Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/ You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return.  Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade.  Scroll down and select PLUS More Help & Tools.  Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade) To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card and click Continue. ... View more

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf ====================================================================== To access a prior year online tax return and you did not use TurboTax for the 2017 tax return or you did not pay for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, you will need to start a 2018 Free online tax return and then Upgrade and pay for the Plus edition ($19.99).  You do not have to file the 2018 tax return only pay for the upgrade. Go to this TurboTax website for the 2018 online editions - https://turbotax.intuit.com/personal-taxes/online/ You have to sign onto the 2018 account using the exact same User ID you used to create the prior year online tax return.  Enter your personal information in the 2018 Free edition. On the left side of the screen click on Upgrade.  Scroll down and select PLUS More Help & Tools.  Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade) To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card and click Continue. ... View more

Once a tax return has been Accepted by the IRS, TurboTax receives no further information concerning the tax return or any tax refund. The dates for receiving a tax refund after it has been accepted by the IRS are only estimates based on the IRS target of issuing a tax refund after 21 days from the date it was accepted by the IRS.  This is a target only and not a guarantee. After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website. See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions   If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund. Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.   So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead. Then press 1 for "form, tax history, or payment".    Then press 3 "for all other questions." Then press 2 "for all other questions."  - When it asks you to enter your SSN or EIN to access your account information, don’t enter anything. - After it asks twice, you will get another menu. Then press 2 for personal or individual tax questions. It should then transfer you to an agent. ... View more

You mean the California tax refund and the Federal tax refund arrive at the same time?  No.   The state and federal are totally separate tax authorities and process their tax refunds separately.   The state tax refund is sent by California and the federal tax refund is sent by the IRS. ... View more

TurboTax does not have a copy of the W-2 or Form 1099. It would have W-2 and Form 1099 worksheets that included the tax data from the forms that were entered. The worksheets would be included in the PDF of the tax return in the tax year the return was completed. Copies of a Form 1099 would have to obtained from the issuer of the form.   When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2018 online tax return. Click on  Tax Tools  on the left side of the online program screen.  Then click on  Print Center .  Then click on  Print, save or preview this year's return .  Choose the option  Include government and TurboTax worksheets   If you cannot obtain the W-2 from your employer, then for a fee you can get a complete copy of a W-2 from the Social Security Administration - https://faq.ssa.gov/en-us/Topic/article/KA-02501 You can get a free Wage and Income transcript from the IRS - https://www.irs.gov/individuals/get-transcript For a fee of $50 you can get a complete federal tax return to include copies of W-2's, if you mailed the tax return and included a paper W-2, from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf See this IRS Tax Topic - http://www.irs.gov/taxtopics/tc159.html ... View more