IRS cashed the payment check but no tax return was received?

[DMarkM1]

The IRS is way behind on processing prior year returns, epecially returns that were paper filed.  You do not need to pay the IRS again at this time nor do you need to send in another copy of your tax return.  Once your return is processed your payment will be applied to your account and any overpayment will be refunded.

In the unlikely event that the IRS did not receive your return you will get a notice of non-filing.  You will then need to follow the instructions in the notice to correct the situation.

[g911]

Thank You for your response. They did send me a letter of non filing, but no instructions on how to handle the problem. They had to have gotten my returns because they received my payment and acknowledged  that fact.   .The letter stated that I would lose the payment that I had paid (over 3 thousand dollars) if they did not receive my returns. I am amazed that they think I would just send them three thousand dollars for no reason, They do not seem to be able to connect my payment with my return. 

You are right I have found a number of news articles that they are millions of returns behind. But there seems to be no plan to rectify the mess. My concern is that my payment will disappear, and then they will start adding on fines and want me to pay again.  My understanding is that this has happened to many other people also. I will be looking to hire an attorney this week. I just have no trust in what they say. Thanks again. 

[VolvoGirl]

You have proof you paid them.  Print out a copy of the check from your bank incase they want it.   I wouldn't worry about that.   I wouldn't worry about any of it.  You know they got your return if they cashed your check.  

The IRS sent out a lot of letters. The last couple years were a mess and the IRS got way behind processing returns.

IRS suspending notices
https://www.irs.gov/newsroom/irs-continues-work-to-help-taxpayers-suspends-mailing-of-additional-let...

See this CNN article requesting another copy
https://www.cnn.com/2022/02/11/success/irs-tax-letters-suspended/index.html

[Critter-3]

Send a signed copy of the return with proof of payment and proof of filing as directed in the IRS notice.   And this is not unusual that they have "lost" the return in the mayhem especially if you mailed in the return.  

[g911]

Thank you for the response. The payment was made by bank transfer, so I have no paper. If I were dealing with anyone else, I would not be concerned. 

[Arch8bald]

Can I use 2019 AGI if the irs did not process the 2020 taxes?

[DoninGA]

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@Arch8bald wrote:

Can I use 2019 AGI if the irs did not process the 2020 taxes?

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No.  Enter a 0 (zero) for the 2020 AGI and e-file the 2021 tax return.

[AkinaLO]

This article will cover entering your AGI for different situations. If you didn't file last year, it's suggested to enter 0 as the amount.

How do I find last year's AGI? 

[Kath5385]

I sent my tax return and later found out that the tax return was not received.  I printed the return but after checking my records found that they only printed part of the return.  Some of the official pages did not print. How do I print them?  They said they had the check.

[HeatherPLO]

To print a current year return, please see the Help Article here.  

[wonderjoy13]

I'm in the  same situation.   I',  attempting to file my 2021 Federal  tax  along with  a $1784. 00  I owe  them , It  will not  take my  efile.   I file by  paper  last year  along with another   a check , IRS   cashed my  check , yet never entered my  tax information  in their system. I  found  this  out   by going   to   my IRS   accont .  There  state  I'm a  non-file    yet   they  can   cash my  check.     What do I do to get this fixed ,  I want to  get back to filing   by efile. Do I have to  file  a 2020  tax  return again ? 

[VolvoGirl]

ENTER 0 FOR AGI. The IRS took a long time last year to process 2020 returns so the AGI didn't get entered in time.  Especially if you mailed it.  Thats works for most people. See...
What if I entered the correct AGI and I'm still getting an e-file reject?

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
How do I print and mail my return in TurboTax Online?

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

How to fix rejects IND-031 & 032
How do I fix e-file reject IND-031-04 or IND-032-04?

[wonderjoy13]

 what  did you   do ?   Iam having this problem   now   with   2020  taxes .  they cashed my  check   last  year May 2021, yet never  entered  the data of my  tax  return, now I'm   attempting to file by efile for   this year and    just noticed  this problem .     For Christ Sake   they have had this for a  year   now , still  not  entered.    

[wonderjoy13]

 how did you get  this fixed ?  Iam in the same boat 

[g911]

This happened to millions of us. There are several news articles about it. I contacted my Congressman and Senator and the IRS help section, have not heard back from any of them. I sent in copies of my 2020 tax returns and heard nothing. I recently filed my 2021 taxes by mail when I was not able to e-file. They cashed my 21-tax payment, so I know they have received both payments. I also created an online account with the IRS but once logged in it just says error. I sent in an IRS form requesting information about my tax accounts but have heard nothing.  I called Turbo Tax for advice and heard nothing back.  Not much else I can do. I would not be surprised to see the IRS roll up and seize my house and assets.   I am going to take my money out of the bank and put it in the back yard. 

 The IRS is a mess right along with the rest of the government.