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After you file
This happened to millions of us. There are several news articles about it. I contacted my Congressman and Senator and the IRS help section, have not heard back from any of them. I sent in copies of my 2020 tax returns and heard nothing. I recently filed my 2021 taxes by mail when I was not able to e-file. They cashed my 21-tax payment, so I know they have received both payments. I also created an online account with the IRS but once logged in it just says error. I sent in an IRS form requesting information about my tax accounts but have heard nothing. I called Turbo Tax for advice and heard nothing back. Not much else I can do. I would not be surprised to see the IRS roll up and seize my house and assets. I am going to take my money out of the bank and put it in the back yard.
The IRS is a mess right along with the rest of the government.