E-file reject F8962-070 happens when your return is missing Form 1095-A Health Insurance Marketplace Statement.
First, find your 1095-A form. If you don’t have it, download it from HealthCare.gov or your state's Marketplace.
Once you have your form:
Note: If your TurboTax navigation looks different from what’s described here, learn more.
- Sign in to TurboTax and select Fix my return.
- On the Let's fix your returns and then refile screen, select Fix it now.
- Select Continue on the Let's take a look at your return screen.
- You’ll get taken back to the Keep going to refile your returns screen. From here, select Federal from the left menu.
- Select Deductions & Credits from the top menu and scroll down to Medical. Select Show more.
- Select Start or Revisit next to Affordable Care Act (Form 1095-A).
- Answer the questions and continue through to enter the details from your Form 1095-A.
- When you’re done, select File from the left menu and continue through to refile your return.
If you're using TurboTax Live Full Service, read this help article.