The e-file reject FW2-502 occurs when the employer’s name or EIN (Employer Identification Number) that you entered from your W-2 doesn't match the IRS database. The error could be as simple as a missing or mistyped letter or number. An employer’s EIN number has 9 digits in the format 99-9999999.
First, find the W-2(s) you received this year and look for the EIN listed in box b and the employer name listed above the address in box c. Use the exact name and number from the W-2 to correct your return.
Once you have your W-2(s) ready, select your version of TurboTax below for instructions on how to fix and refile your return.
Still getting rejected?
If you made sure that the name and EIN match what’s on your W-2 and you’re still being rejected, it could be because: