If the 2020 adjusted gross income (AGI) you entered for yourself (or for your spouse if you filed jointly) doesn't match what the IRS has in their database, you'll get these rejections:
- IND-031-04: The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records
- IND-032-04: The spouse's AGI or Self-select PIN from last year doesn't match IRS records
First, find your 2020 AGI—it's on your original 2020 Form 1040, line 11. Then, select your version of TurboTax below and follow the instructions to fix and resubmit your return. Be sure to use the exact AGI listed on your form. Don't split or round anything.
AGI reject tips
- If you don't have a copy of last year's return, you can get your AGI from a free IRS transcript. Online transcripts are available instantly and mailed ones take 5–10 days. On your transcript, look for the line Adjusted Gross Income.
- Don't "calculate" your AGI from your W-2s or 1099s.
- If you amended last year, don’t use the AGI from that amended return. Always get it from the first return you filed, even if that AGI was technically incorrect (For example, if you forgot a W-2).
- If you printed and mailed your return and it was not processed by December 10, 2021, then enter “0” for your 2020 AGI.
- If you filed a return last year, but somebody claimed you as a dependent, enter the AGI showing on your return for last year (not theirs).
- If you filed jointly last year but separately this year, enter the AGI from last year’s return.
- The same goes for recently-widowed or divorced taxpayers who filed jointly last year.
- If you're filing jointly this year but selected married filing separately last year, enter each spouse's individual AGIs from last year.
- This also applies to newlywed couples.
- If you're a first-time filer over the age of 16 enter "0" as your AGI.