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E-file reject error IND-183-01: The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN)

SOLVEDby TurboTaxTurboTax Online515Updated 2 weeks ago

If the taxpayer listed as "spouse" on a joint return has ever received an IP PIN, a CP01A notice, or opted into the IRS's IP PIN pilot program, that person's special 6-digit IP PIN needs to be on the return to validate their identity for e-filing.

First, find the spouse's 6-digit IP PIN:

  • Look at the CP01A letter received in December or January for the 2022 taxes. IP PINs from prior tax years won't work
  • Retrieve the IP PIN online at the IRS's Get an IP PIN site
  • If you're unable to retrieve the IP PIN online, it can be reissued (allow up to 21 days). For more information, read the Retrieve Your Identity Protection PIN (IP PIN) page on the IRS website

Once you have the PIN:

  1. Sign in to TurboTax if you haven't already
    • Mobile app users, you'll need to sign in at TurboTax.com from a browser
  2. Select Fix my return and select Federal in the left menu
  3. In the top navigation, select Other Tax Situations
  4. Select Show more next to Other Return Info and select Start or Revisit next to Identity Protection PIN
  5. On the Did you or your spouse get an Identity Protection PIN from the IRS for this year's taxes? page, select Yes
  6. Select Add or Edit next to the spouse's name
  7. Enter or correct the IP PIN and Continue
  8. Select File in the left menu
  9. On the Welcome back screen, select Continue
    • Don't select Fix my return
  10. Select Start next to Step 3 to refile your return

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