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Thank you so much for your response. This issue fortunately has been resolved.
I will never use your services again ever ever ever it has not been resolved and I put the amount in numerous times or 0 as you have requested
I don't owe any thing I always got a refund back this happenes to me before cause I moved from Illinois to California and when I did taxes is California I needed a 5 digit PIN and now I need it again now I back in Illinois
See the following link for more information. You can use either the 5 digit PIN or your Adjusted Gross Income from your 2018 tax return.
If you have an 6 digit PIN from the IRS, this is used to verify your identity if you have been a victim identity theft in the past.
My federal taxes are rejected. It says I have already filed
IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records. |
The IRS uses your prior year AGI to combat fraud.
You can find your 2018 Adjusted Gross Income (AGI) by:
Check these items as well to ensure you have the correct number. If you:
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
R0000-504-02 is the code that comes back saying the e file is rejected
What is the AGI
Reject code 504
AGI is Adjusted Gross Income. You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7. If you filed a Joint return you use the same AGI for each spouse.
How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
I got the letter with the e-file PIN that is 6-digits. The space allowed in the form will only allow 5-digits?
I couldn't find my taxes from last year to give the AGI Number
@MAMAFAYE09
First, make sure you're using the same TurboTax account (with the same username) as in prior years. Otherwise, the below instructions won't work.
If you're signing in for the first time this year, we may ask you some questions before you get to the Tax Home screen where you can access your prior year returns.
If you need to find an account, our account recovery tool can help you find your User ID or password.
Please see the TurboTax FAQ's below for additional assistance:
I just found the AGI from 2019 Taxes. How can I put the right information in
Here are steps to add your AGI to your tax return.
"DoninGA"
What pin
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