Here's how you can fix it: Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. Additional reject instruction here. You can find your 2018 Adjusted Gross Income (AGI) by:
Looking at line 7 on page 2 of your 2018 Form 1040; or
You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript
Check these items as well to ensure you have the correct number. If you:
Filed late last year after mid-November or your return was processed after that time—try entering 0 .
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
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If you filed, it is like dropping it into a mailbox - you cannot get it back.
You'll have to wait until your return is either accepted or rejected.
If rejected , you can make any necessary changes.
If accepted , you'll need to amend your return .
To avoid unnecessary delays, do not amend until your original return has been fully processed. You will need to print and mail the amendment.
Allow 8-12 weeks for processing.
See this TurboTax FAQ for help with amending.
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