Please see the instructions in the TurboTax FAQ below on how to e-file your state after your Federal has already been submitted: How do I e-file my state after I already filed my federal?   If you continue to have this issue, it may be that you did not Transmit your Federal return. To check this, click here to ensure your e-filing was completed. If you find your Federal return was not submitted, you can follow the instructions here to complete it. You would be able to submit your federal and state together if this is the case.  ... View more

To change from mail to e-file, please see the TurboTax FAQ below for instructions: How do I change from mail to e-file in TurboTax Online? ... View more

For tax payment information and phone number, please click here. Then if you prefer to make your payment directly with the IRS online, you can make your federal tax payment on the IRS website here.   @safetrax4teens ... View more

First, make sure you're using the same TurboTax account (with the same username) as in prior years. Otherwise, the below instructions won't work. If you're signing in for the first time this year, we may ask you some questions before you get to the Tax Home screen where you can access your prior year returns.  If you need to find an account, our  account recovery tool  can help you find your User ID or password. Please see the TurboTax FAQ's below for additional assistance: How do I access a prior-year return? Why can't I find my return in Tax Home or My Docs™? ... View more

Please see the TurboTax FAQ's below for help with your prior year Pin: What is my signature ID? What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select PIN this year? You may also try entering $0 for the AGI per the TurboTax FAQ article below: How do I fix e-file reject IND-031-04 or IND-032-04?   @MoGuy ... View more

If you have not yet signed up for TurboTax Live, please click here and following the instructions on how to add this benefit.    Then you can use the following link to help you connect with a TurboTax Live: How do I connect with a tax expert in TurboTax Live? ... View more

If you are using the CD/Download version, please see the TurboTax FAQ below, for assistance with a connection error: TurboTax CD/Download Error: A secure connection is necessary    If you are using TurboTax Online, you may need to clear your cache and delete the cookies on your computer. Then sign out and reboot. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.   If this is happening when you are trying to transmit, please also see this link for additional assistance. ... View more

Please reach out to our TurboTax Customer Care Team for a e-file state confirmation number.  The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.  Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.)  We're open daily from 5:00 AM to 9:00 PM PT. What is the TurboTax phone number ... View more

Have you already made your payment? If so, did it go through or did it decline? You would need to pay your TurboTax fee before you can submit and Transmit Your Return. If you were able to submit your return, then your payment went through ok. You can check to see if your fees were paid by following the instructions here.  ... View more

If you are using TurboTax Online, your return is saved as you work through. I would check your e-file status here to see if it was submitted, if not, sign back into your account and follow these instructions to Transmit Your Return .  If you have more than one email that has been used with TurboTax, you may need to make sure you are signing into the correct account. You can check the accounts you have here .   Another suggestion is to clear the cache and delete the  cookies on your computer and reboot. Then sign back into your account. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox. ... View more