Tech support phone number?

[JotikaT2]

Please refer to the following link for additional suggestions to resolve to the issue.

Transmit return issue resolutions

@ravimunshi

[halfore]

Cannot open TT Premier 2020.  The file is frozen.  Have used TT for last 10 years and have not had this problem. Need to speak directly to tech support.  My number is [phone number removed]. Will await you call

[xmasbaby0]

No one can call you from this user forum.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

[Trx250r]

Can't get finished with my info ??

[xtax20]

I need help to correct rejected tax return 

[xmasbaby0]

@xtax20

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electr...

[stanleap]

Hi neighbor!  I am in Fort Wash area of PA and share a bit of a similar life experience with you.  Was physicist/engineer, trainer, CLU, ChFC and financial advisor for past 40+ years.  Thanks for your kind response.  I have Home & Bus 2020, as well as previous years, installed on an updated W10 pc and had been running TT fine but I am now no longer able to start any of the programs crashing at the start.  I get "Turbo Tax - Error Looks like we've run into an error. We're sorry but we need to close Turbo Tax ..." I am clueless as to what to do, other than perhaps uninstall the W10 updates that happened since I last ran OK. Help or suggestions will be very much appreciated

Thanks, Stan 

[yonghuikim]

I need to talk to tech support.  please give me tech support telephone number

[xmasbaby0]

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

[Greatgrammie1]

I need help I am77 and need help on my free intuit tax forms

[DoninGA]

---

@Greatgrammie1 wrote:

I need help I am77 and need help on my free intuit tax forms

---

TurboTax does not provide live support for users of the Free online edition.  Look at the answer directly above your post in this thread for the answer.

You can ask your questions here and someone should be able to help you.

[VolvoGirl]

@Greatgrammie1  Please post a full question with details but no personal info.  This is a public user forum and everyone can see what you post.  Where are you stuck?  Are you trying to enter Social Security or retirement income?

[tgmerritt51]

I need help loading my 2020 CD so I can do my 2020 taxes. it keeps coming up encrypted try to reinstall. and the loop just keeps repeating. I need to speak to a teck.

Tedd

[VolvoGirl]

Are you on Windows or Mac?   If you can't install the CD you can get a download.

Use this FAQ to get the download if you can't use the CD.https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.

Or call Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[DoninGA]

---

@tgmerritt51 wrote:

I need help loading my 2020 CD so I can do my 2020 taxes. it keeps coming up encrypted try to reinstall. and the loop just keeps repeating. I need to speak to a teck.

Tedd

---

Where did you purchase the TurboTax CD for tax year 2020?  There is nothing encrypted on the CD when installing.

See this TurboTax support FAQ for installing the CD for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...

See this TurboTax support FAQ for installing the CD for a MAC - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax