@tgmerritt51 wrote:
I need help loading my 2020 CD so I can do my 2020 taxes. it keeps coming up encrypted try to reinstall. and the loop just keeps repeating. I need to speak to a teck.
Tedd
Where did you purchase the TurboTax CD for tax year 2020? There is nothing encrypted on the CD when installing.
See this TurboTax support FAQ for installing the CD for Windows - https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-wind...
See this TurboTax support FAQ for installing the CD for a MAC - https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/01/...
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
