If you select the Transmit Returns Now button, and it doesn't seem to be working, the most likely source of the problem is “cookies,” little pieces of code that are sent to your browser so we can personalize your experience.
- If you've enabled pop-up blocking in your web browser, please turn it off and try again.
- If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
- If those suggestions didn't help, try going back to your first browser and delete cookies.
What if you don't see anything after it says "please complete the action below"?
What you should be seeing is a "captcha," screen, which helps prevent fraud by asking you to identify pictures before you can proceed.
Try steps 2 and 3 above, which should fix the problem.