I need to speak to an agent

[Logyn006]

Need to correct name after I have efile taxes. how do I do it.

[DaraLO]

@Logyn006 Once you submit your tax return, you'll have to wait until the IRS processes and either accepts or rejects it before you can make any changes.

If rejected, you can simply revisit your return and correct the name (as well as fix whatever caused the rejection): How do I fix a rejected return?

If accepted, you will need to amend your tax return: How to amend (change or correct) a return you already filed

[sherrigirl]

Thank you, if I need help amending my return will this help be available?  I had not received my $600 stimulus when I filed but received a check afterwards and that is why I need to amend my return as soon as my return is processed so I do not erroneously receive another $600 stimulus.

[ThomasM125]

You won't need to amend your return for that. The IRS keeps track of what stimulus payments they send you and they will adjust your tax return accordingly.

[Dcaf2445]

I have completed my 2020 return, but it was rejected.  I need to change my AGI FOR 2019 TO 0.  I do not know how to do this.  Once i am able to do this then the IRS will accept my return.

i also then need to figure out how to file a 2019 return which i swear it did through either TURBOTAX last year, although i cant find....so obviously not!  If not you, then i probably did through the IRS e-file.  All i know is i remember telling my husband I was done but could not get my printer to work.  But not to worry!  Ha to me.  The IRS says i did not file.  Although no issue, i was to get tiny refund anyway!  :/.  

[email address removed][phone number removed]

help please

[JeanneLO]

Please be careful and don't post your personal information here in this public forum. It has been removed for your security.

When you log into TurboTax select fix my return. Follow the steps in this TurboTax FAQ to change your AGI to 0: Fix my AGI

You won't be able to file a prior year tax return by using a TurboTax online product past the filing season for that year. 

Please click the TurboTax FAQ below to learn how to file a prior year's tax return with TurboTax Desktop.  You will need to mail it in as the IRS does not accept e-filed tax returns for a prior year. How do I prepare a 2019, 2018, or 2017 tax return?

[abates66]

I need to correct something on my tax return because irs rejected it. I have the information i needed.

[BillM223]

When your return is rejected by the IRS, it is as if you never e-filed it.

So you can re-open your return, fix what needs to be fixed, and then e-file it as if for the first time.

[VolvoGirl]

Did it reject for the AGI?  When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[widget12348]

We just received a bill from the IRD for $12,246.00 on our 2008 taxes which we filed through turbotax. We need some help understanding what this is about. Thank you, 

[DoninGA]

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@widget12348 wrote:

We just received a bill from the IRD for $12,246.00 on our 2008 taxes which we filed through turbotax. We need some help understanding what this is about. Thank you, 

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Assuming that the 2008 taxes you entered on your post was a typo and should have been 2018 -

If you did not purchase Audit Defense for the 2018 tax return then you can use the TurboTax Audit Support Center to assist you in understand the IRS notice your received - https://support.turbotax.intuit.com/irs-notice/audit-support/

[Fghhh]

I did something wrong on my taxes and need help please

[mesquitebean]

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@Fghhh wrote:

I did something wrong on my taxes and need help please

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Use the link below to ask your question to the community forum, and someone may be able to assist you here if they're familiar with it.  Mention your issue in the question title.  Space is limited in the question title, but below the title is a box where you can provided additional details if needed.  However, do NOT post any personal info in this public Internet forum.

Click the blue "Ask a question" button at this page:

https://ttlc.intuit.com/community/taxes/discussion/02/202

Or here's how to reach TurboTax Support. 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form to get a phone number:
https://support.turbotax.intuit.com/contact

If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

[Aprilr76]

I got this in the mail and I need to speak to someone about this plz [Removed PII]

[MichelleLO]

For your protection, the attachment has been removed. Can you please describe the situation so that we may assist you better?

@Aprilr76