It's been over 21 days and I have not received my refund is there something wrong

[AshleyLO]

@mkrj22 If your return was accepted more than 21 days ago, you can reach out to the IRS directly for further information concerning your refund. Here's how you can reach someone: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-...

[newmember1575]

I filed on 1/28/2020. It was accepted the same day. I still have not received my refund

[MichelleLO]

Per the IRS website What to expect for Refunds This Year: The IRS issues more than 9 out of 10 refunds in less than 21 days after a return has been accepted. However, it’s possible your tax return may require additional review and take longer. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually in the overnight hours) so you don’t need to check more often. Once the IRS sends the money to your bank the time frame for seeing the deposit in your account is based upon how quickly your bank accepts and deposits the funds.  

If you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) there will be a delay in processing your tax return.
Please see the TurboTax FAQ: Some 2019 federal refunds are delayed due to the PATH Act for more information.  

For information on the progress of your state tax return, see the TurboTax FAQ: How do I track my state refund?

Also, if you chose to pay your TurboTax Fees with your refund, your refund will be handled through Santa Barbara Tax Products Group. 

[Prichard]

Same...

[TiffanyL]

The IRS issues most refunds in about 21 days, although some returns take more time to review. If your return has been accepted, you can begin tracking the status of your return using the Where's My Refund? site. If it's been more than 21 days since your return was accepted, you can call the IRS directly to check on your refund status. For more information about the status of your refund, please see the FAQ below:

When will I get my IRS tax refund

[DonaldDRoss0711]

It's been over  21 days and I have not received my federal income tax 

[DonaldDRoss0711]

It's been over  21 days and I have not received my federal income tax 

What's 1 badge mean 

[DoninGA]

---

@DonaldDRoss0711 wrote:

It's been over  21 days and I have not received my federal income tax 

---

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[CarissaM]

If it has been over 21 days, please follow the instructions here to contact the IRS. 

[DonaldDRoss0711]

My Federal income taxes were expected on February 3, 2020  e-field and have not received it.

[DonaldDRoss0711]

My Federal income taxes were expected on February 3, 2020  e-field and have not received it.

They were accepted on February 3, 2020

[PeytonsMommy19]

Accepted on 2/26 and still havent received my refund

[KatrinaLO]

Everything is basically on hold right now until the IRS can get back to business as usual. Continue to track your refund as things will be up and running soon we are certain.

If accepted by the IRS, you can check your refund status below:

https://www.irs.gov/refunds

[aussiebobaustin]

It has been over 30 days now ... all I get from IRS is that it is being processed .  no reason for the delay .

I spent alot of money on Turbo tax to get support and all I get is a computer voice  and no live support .. Seems this has never happened before ... I have no idea what to do ... Bob.

[DoninGA]

---

@aussiebobaustin wrote:

It has been over 30 days now ... all I get from IRS is that it is being processed .  no reason for the delay .

I spent alot of money on Turbo tax to get support and all I get is a computer voice  and no live support .. Seems this has never happened before ... I have no idea what to do ... Bob.

---

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.