If your prior year return is missing a page, make sure you are selecting "include government and TurboTax worksheets" when printing from the Print Center: After the return is open, click in the left menu column on TAX TOOLS, then PRINT CENTER. Then choose "Print, view this year's return." The next screen should offer 3 options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)" If this still does not work, you can request a transcript of your return from the IRS. ... View more

There is an update with TurboTax by the end of April that should fix this issue you are having. ... View more

@cneal6, did you need assistance with something? ... View more

Please see the FAQ link provided below on assistance with importing your 1099 DIV:   How do I import my 1099? ... View more

Please try the steps provided below and let us know if this helps: This can be resolved by temporarily changing your information under Personal Info, then changing it back before filing your return.  Click on the Personal Info tab at the top Make the necessary changes to your personal Information ... enter in the US address that matches the CC you used to pay for the program Click the File tab at the top and click Start next to Step 1 Continue to pay for TurboTax Online Continue through the interview until, in Step 3, you've signed the consent form for MAX Assist & Defend Return to Personal Info and set your mailing address back to the correct address, as described in steps 1-3, before transmitting your return ... View more

@ashleyflan, please see the FAQ link provided below for assistance with the Illinois state rejection:   IL Tax Return Rejection Code IL1040-8000 ... View more

If you e-filed, make sure the return was e-filed successfully and accepted: Re-check your  e-file status Make sure to enter the federal refund amount  without  the state refund, less any  TurboTax fees  if you chose to pay any fees out of the refund. If you are married filing jointly try using the Social Security Number for the name that appears first on the return.  If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the  IRS directly.   Please see the below Turbo Tax FAQ for additional information:  Why is there no record of my return at Where's My Refund (WMR) ... View more

To get your partner discount, be sure to always start on the affiliate partner’s website, such as your bank, credit union, insurance company, or other affiliate like Uber or Lyft.  Also, if you just need to make a small change to your tax return, be sure to start from the affiliate partner’s website and select the TurboTax link. Please see the FAQ link provided below for assistance with your partner discount:   How do I get my TurboTax affiliate partner discount? ... View more

You would want to make sure you are using the same TurboTax account that you started your online return with. If this is the case and you are still having an issue, you would need to reach out to TurboTax customer support for assistance. ... View more