Employee TurboTax Specialist
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- Posted Re: I've been trying to upload my Coinbase transaction .csv files, however turbotax keeps giving ... on Get your taxes done using TurboTax. yesterday
- Posted Re: I can't find Documents..nothing comes up when I click on the 4 lines on left side? on After you file. yesterday
- Posted Re: How to get to my personal info section on Get your taxes done using TurboTax. yesterday
- Posted Re: My federal return decreased by 1000 once submitted? on After you file. yesterday
- Posted Re: I keep getting emails that my state taxes are ready to print since my taxes are inelligable f... on After you file. yesterday
- Posted Re: What if the card i used for my taxes gets cancelled and i need to enter a new card on After you file. yesterday
- Got Cheered for Re: How can I get my money back for the 2020 version that will not work with the High Sierra OS o.... yesterday
- Posted Re: Updates for turbotax 2020 will not install. Any suggestions? on Get your taxes done using TurboTax. Monday
- Posted Re: How do I know my tax return in coming through direct deposit on After you file. Monday
- Posted Re: Change number to receive text alerts on Get your taxes done using TurboTax. Monday
- Posted Re: Why am I getting charged 40.00 for each??? When it Free ???? on Get your taxes done using TurboTax. Monday
- Posted Re: How do I view my ammendment status from 2019 on After you file. Monday
- Posted Re: Can someone please review my tax return that I did yesterday on After you file. Sunday
- Got Cheered for Re: TurboTax Deluxe under MacOS BigSur on MacBook Air (Apple M1 chip). TurboTax app doesn't open/.... Sunday
- Posted Re: How to change credit card on file on Get your taxes done using TurboTax. Sunday
- Posted Re: I can't gain access to my account from last year on Get your taxes done using TurboTax. Sunday
- Posted Re: Hello, I am trying to file max tax return and it is asking for a payment info. I do not want ... on Get your taxes done using TurboTax. Sunday
- Posted Re: I already filed return but did not have SSA 1099 and entered amount I received in bank not be... on After you file. Sunday
- Posted Re: How do you import a non-turbo tax return form last year on Get your taxes done using TurboTax. Sunday
- Posted Re: Can't E-file Amended 2019 It Won't Take Current Dates on After you file. Sunday
yesterday
You can use the link provided below for assistance with uploading your Coinbase transactions into TurboTax. I hope this helps:
How do I get a CSV file from Coinbase?
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yesterday
If you are trying to access a prior year return with TurboTax, you want to make sure you are using the same TurboTax account as in prior years. You can follow the FAQ provided below for further assistance:
How do I access a prior year return?
However, if you are having a different issue, may I ask exactly what are you trying to do?
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yesterday
You can use the link provided below to access your personal information within your TurboTax account. You can also update any needed information from here as well:
How do I update my TurboTax account information?
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yesterday
There are a couple of reason's why the TurboTax refund meter might have changed after submitting your e-file. If you still need further assistance with this, you can use the link provided below to reach out to customer service:
TurboTax customer service
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yesterday
There are some forms for California that are not ready to e-file yet and there are some that will not be supported for e-file. Please see the link provided below for California individual form availability:
California Individual Form Availability
If you need a form that is "unsupported" in the right column, you can still file by printing and mailing your California tax return.
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yesterday
If you have not already filed, you can use the link provided below to enter in your new card information:
How do I change my transferred direct deposit information?
If you've already filed and your return has been accepted (or mailed), it's too late to change your bank account. Please see the FAQ below for more information:
What if I entered the wrong bank account for direct deposit?
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Monday
If you're having trouble updating your TurboTax 2020 for Windows Individual software using the "Check for Updates" method, you can use the link provided below to install the updates manually. I hope this helps.
Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
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Monday
When filing your tax return, you are given different options to receive your federal return. You can use the link provided below to check and see if you set up direct deposit and the account you set it up for:
Where do I enter my bank's routing or account number
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Monday
To update your TurboTax account phone number, please use the link provided below:
How to update my TurboTax account information
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Monday
Free Edition is for simple returns that file a 1040 with no additional schedules, and is free as long as you don't select any add-ons or upgrades. You can always review your fees and then use the link provided below to remove any add-ons you don't want or need:
What can I do to reduce my fees
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