How do I view my completed 2018 return on Turbo Tax?

[mesquitebean]

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@ criseaver wrote:

None of this work.  How do I access my 2018 returns?  I just need to print it.  Thanks

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You didn't specify where you encounter a roadblock, so saying "none of this works" doesn't really help us help you.   So I'll provide a long answer.  And if you can't find and print the 2018 return using the info below, you need to please be specific about what step fails you.   NOTE:  If your 2018 return was prepared in the CD/download software, it will NOT be in an online account.

Or perhaps you have multiple accounts and are signing into the wrong one.  I'll address that issue below, too.

When you log into TurboTax for the first time this year, you may not yet have the Tax Home tab and Documents tab visible in the left menu column.    If those tabs are not there in the menu, then you may have to first proceed a little further by answering some preliminary screens and may even need to choose a 2020 product to get them to appear (you are not obligated to use it.)    Once you have those tabs, here are a couple of ways to get to the prior returns:

You can click on Documents in the left menu and then a dropdown list of years should appear.  Choose the year, and then way off to the right of the screen, you should see a link to download the PDF.   

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If that didn't work, here's another method:

Go to the Tax Home.  Scroll down the Tax Home page to the section "Your Tax Returns & Documents."  Expand that section and choose the tax year you want.   Then you can choose to "Download/print the PDF".

If you do all that, but there's no evidence of prior returns when you arrive in the section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one.    Many people end up with multiple accounts.

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number that you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

If you continue to have problems after all that, here's how to speak to TurboTax Customer Support:

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact

[rdavis-724]

How do I finish my 2018 .taxes

[DoninGA]

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@rdavis-724 wrote:

How do I finish my 2018 .taxes

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See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

[Discussme2]

I need to finish my 2018 taxes PLEASE?

[DoninGA]

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@Discussme2 wrote:

I need to finish my 2018 taxes PLEASE?

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Didn't you read the answer already provided on this thread directly above your message?

See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

[20411511]

Re: How do I view my completed 2018 return on Turbo Tax?

[xmasbaby0]

@20411511   You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

SAVE YOUR TAX RETURN !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-... •

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://helpx.adobe.com/acrobat/kb/print-selected-pages-acrobat-reader.html#:~:text=Ctrl%2Dclick%20(...

[DoninGA]

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@20411511 wrote:

Re: How do I view my completed 2018 return on Turbo Tax?

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[wheatie19722006]

I have tried to access my 2018 tax return and seem to not be able to locate the correct location from the instructions.  Can someone please advise.  Thank you.

[DoninGA]

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@wheatie19722006 wrote:

I have tried to access my 2018 tax return and seem to not be able to locate the correct location from the instructions.  Can someone please advise.  Thank you.

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

[MichelleLO]

If you used TurboTax Online to complete and file your 2018 tax return, you can access a copy by following the steps in this TurboTax help article: How do I access a prior-year return?

If you do not see your 2018 tax return data, it might be in a different TurboTax account. You can check to see if you may have multiple Intuit accounts by following the steps in the below help article.

How many Intuit accounts do I have with TurboTax?

If you still don't find your tax data, please reach out to TurboTax Customer Support for additional assistance. 

What is the TurboTax phone number?

@wheatie19722006

[gbr]

I purchased Turbotax 2018 and completed it 4/2022.  Mailed it to the IRS with payment then a few months later got a letter saying they received it but lost it.  Want me to sned another copy.  I can't find it.

[VolvoGirl]

You had to use the Desktop CD/Download program to do a prior year return.  The Desktop program only saves and stores the tax files on your computer.   You need to save it as a pdf file.  The pdf and .tax2018 files should be in your documents in a Turbo Tax folder.  Or search your computer (and any backups you made) for all files ending in .tax2018.  If you don't have the pdf file you should have the data file ending in .tax2018.   Do you still have the 2018 program installed?  Run the program and go up to File-Open and try to open your return.  Then save the pdf to print it.  

[Benncurr]

P I would like to find my 2018 state and federal taxes with TurboTax

[ee-ea]

@Benncurr  

https://ttlc.intuit.com/turbotax-support/en-us/help-article/prior-year-tax-return/access-prior-year-...