How can I recover a deleted tax return?

[MichelleLO]

You can try to locate your tax data file by following the steps in the below TurboTax Help Article.

Find your tax data file (.tax file) in Windows

@tank32b 

[claudiemj2]

2 tax returns were being prepared but being saved as the wrong name and one return disappeared. how do it get it back with out doing it over

[claudiemj2]

I used Home Business software to prepare booth the taxes. One has stock and the other was a schddule C.

How do I get the first tax back. it  disappeared

[CassLO]

If you are using the CD/Download version, you can try to locate your tax data file by following the steps in the below TurboTax Help Article.

Find your tax data file (.tax file) in Windows

If you used the Online version and cleared and started over per the TurboTax FAQ: How do I clear and start over in TurboTax Online? then you would be unable to recover the return, unless you saved your . tax file to the hard drive of your computer.

You may also want to make sure you're using the same TurboTax account (with the same username).
If you need to find an account, our account recovery tool to ensure your under the right account, we can help you find your User ID or password.

@claudiemj2 

[claudiemj2]

I purchased the Business Home disc version from the store. I completed one tax but had not transmitted it but I did save as to an external hard I then started my second tax and stopped before completing it but I saved it as well. When I went back to complete them about 30 minutes had passed and I went to open the second tax everything was fine but when I opened the first tax it had the tax information belonging   to the second tax.

How do I get the first tax backreturn.

[SForrestLO]

Try opening it from your saved external file. Once it opens in the software, save and rename it. 

Please see this Turbo Tax help article for more information.

How do I open my tax return in the TurboTax software I installed?

@claudiemj2

[mutinyct]

I e filed last week.  I do not have the file any more.  Usinng 2022 Desktop.

[HeatherPLO]

If you are using the CD/Download version, you can try to locate your tax data file by following the steps in our Help Article.

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDFs will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

@mutinyct 

[BettyB]

This is the first time I used an online product, purchased through a wholesale club.  All the information from previous years was accessible, but now I can not find the taxes.  I know they were filed, received a confirmation from the feds and the state, and received the refund that was due.  I cannot find them on the turbo tax website, and when I go to the online link it appears I haven't begun my filings.

[DoninGA]

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@BettyB wrote:

This is the first time I used an online product, purchased through a wholesale club.  All the information from previous years was accessible, but now I can not find the taxes.  I know they were filed, received a confirmation from the feds and the state, and received the refund that was due.  I cannot find them on the turbo tax website, and when I go to the online link it appears I haven't begun my filings.

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You have to sign onto your 2022 online account using the exact same user ID you used to create the 2022 online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2022 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

[Bunn55R1173]

Desk Top Version (Deluxe) for the year 2022

[xmasbaby0]

@Bunn55R1173 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.  They are not stored online.  If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

[JimCruse]

Desktop software installed on your personal computer for tax year 2022

[VolvoGirl]

@JimCruse  Are you having a problem or a question?  Are you trying to find your tax return?

Are you on Windows or Mac?  When you launch Turbo Tax doesn't your return show up in it?  Go up to File-Open.

For Windows

Did you search your whole computer for all files ending in .tax2022?  And check the recycle bin and your backups.  Check in One Drive, Drop Box, etc.  It should be in your Documents then in the Turbo Tax folder.  Also if you have multiple Windows user accounts, log into each one and do the search for the *.tax2022 data file from within each one and checking the Recycle Bin in each one.

If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like  "~your name.tax2022".  That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

How to find tax files on Mac

https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-in-mac/00/26206

[joyce1]

need copy of the rejected 2019 file.  I was supposed to get a refund but it was rejected and I never was able to retreive the file from Turbo tax.  It should have NOT been deleted.