If you chose to have your fees deducted, you can check with Santa Barbara Tax Products Group. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund- https://help.sbtpg.com/hc/en-us/requests/new   ... View more

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. Ensure you are hard-wired and not using Wifi. You may need to clear your cache and cookies. Please see these TurboTax FAQs for information on how to clear your cache and cookies: To clear your cache use this TurboTax FAQ: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135 To clear your cookies use this TurboTax FAQ: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978   ... View more

Please reach out to TurboTax Customer care for help getting a State confirmation number.  https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632   @ cagottschall ... View more

You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees.  This link will provide more information on the Refund Processing Fee. https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889 How do I review my fees in TurboTax Online? https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353#M52   ... View more

Please see this Turbo Tax help article.    What can I do if I filed an extension before the filing deadline but it was rejected? https://ttlc.intuit.com/community/extensions/help/what-can-i-do-if-i-filed-my-federal-new-york-or-massachusetts-individual-extension-before-the-filing/00/27605   ... View more

There is a charge for using the software to prepare your return, not to transmit it. If your return was rejected, you can fix the error and resubmit your return.    How do I fix a rejected return? https://ttlc.intuit.com/community/tax-topics/help/how-do-i-fix-a-rejected-return/00/1094694   ... View more

Can you provide more information, why can't you e-file? @ BLa65m ... View more

Is there a reason why provided? @ getchekb ... View more

Please contact your state to inquire.  How do I contact my state Department of Revenue? https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573   ... View more