If you are using the CD/Download version, you can try to locate your tax data file by following the steps in the below TurboTax Help Article.
Find your tax data file (.tax file) in Windows
If you used the Online version and cleared and started over per the TurboTax FAQ: How do I clear and start over in TurboTax Online? then you would be unable to recover the return, unless you saved your . tax file to the hard drive of your computer.
You may also want to make sure you're using the same TurboTax account (with the same username).
If you need to find an account, our account recovery tool to ensure your under the right account, we can help you find your User ID or password.
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