Taxes keep getting rejected

Forum|Forum|6 years ago
July 9, 2020
4 replies
14 views

Hi,

I need assistance to fix my tax return as it keeps getting rejected.

please help.

Ellisha

TurboTax Basic Windows

JotikaT2

Employee Tax Expert

It depends.

We will need a bit more information to assist you.

Can you please comment and provide the rejection code message you are receiving?

In the meantime, attached is a link with more information on how to correct the most common rejection codes.

How to fix a rejected return

Many times, the error might have to do with entering your Adjusted Gross Income (AGI) from 2018. Please see the following for instructions on getting your 2018 Adjusted Gross Income (AGI).

How to find your 2018 AGI

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user17719226062

Level 2

need help with 2018 adgusted income keep getting rejected

Critter-3

Level 15

Is your efile rejecting?

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

Allinmoeporter37

Level 2

Why am I keep getting reject ?

xmasbaby0

Level 15

@Allinmoeporter37

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Msann1116

Level 2

Just got did everything right a rejection on my state and federal and don't know why I did everything right

BrittanyS

Level 12

When a rejection is received, it means that the IRS or state has sent the return back for a correction to be made. The rejection is often as simple as a mistyped number that does not match the IRS or state records.

If your IRS and State returns were rejected, a rejection code would be provided. Since we do not have access to your return, we will need to have the rejection code provided to assist.

Here is a link to help you locate where the rejection code would be; How do I fix a rejected return?

@Msann1116

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