Intuit is charging me for a product I didn't order. Does anyone have an email for their billing/theft department, so that I can reverse/stop the fraudulent charges?

[snugglybear]

I don't have the numbers they need for their online form.  I just want to talk to someone electronically, but Intuit deliberately makes that as hard as possible.

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[mikebork]

I ordred turbo tax 2022, they downloaded 2021, also used my credit card in the sum of $127.00

[xmasbaby0]

The 2022 software will not be available until sometime in November.   If you used the TT site to purchase software, you purchased 2021 software.   Did you actually mean to use the Advantage plan to pre-order the 2022 software?

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage

[Rondoit]

You did not file my taxes and I was charged a $277 for a Tax Audit Program not needed nor was there an explanation of the program for Audit Protection. I am not getting a refund nor do I have to pay back State or Federal. As I only $5 to 6 Thousand Dollars all of 2022 plus untaxable Social Security.

[KatrinaLO]

You may need to contact customer service directly for assistance. Please see the following information here for more details.

@Rondoit