@jedmundell    It's there, but you have to be actually inside the 2019 tax file itself...not just logged  into your account. ... View more

(As long as you are actually still a resident of NY) ___________________________________ Edit the 1099-R in the federal section.   On one of the pages AFTER the main 1099-R form is one that looks like the one below....you need to choose the correct NY pension source: _______________________     ... View more

I suspect it is the following...at least for a WINDOWS computer: _______________________________________________ Whenever you see a "$0"  (an actual zero, and only when using the desktop software ), and not justt a simple "4"...a "Supporting Details"   sheet is attached to that entry, usually transferred in from last year, but after the actual $$ entries were stripped out.   Problem is that TTX reprogrammed that page such that the "Supporting Details"   page doesn't pop up like it used to...so several ways to work around  it until they get it fixed (if ever). ___ Here's what I think is happening  (#1,2,3 below)...and how to fix it (#4 below).   1)  In 2018 you added "Supporting Details"   to each of those fields where you encounter a locked "$0"...probably to describe  when & how paid it in some prior year. 2)  The Supporting Details sheets (empty) transferred into your 2019 file from your 2018 file. 3)  The Supporting Details are supposed to pop up as soon as you attempt to enter a value during the Interview...but it doesn't.  (Software Bug) 4) Workarounds  :  4a)  double-click in the field and the Supporting Details sheet pops up and you can either delete it (hit the big red "X"), and now make an entry...or you can use the SuppDetails worksheet to enter your $$....OR...   4b)   Put your cursor in the box, and then go to the top menu on the screen and click on <Edit....then <<Add Supporting Details from the drop-down menu.  IF the SuppDet box shows up you can either add your entry in there...or hit the Red "X" to delete the whole SupDet worksheet and then make your normal entry.....or...   4c)  Put your cursor on the box....switch to Forms Mode...., and enter the payment  directly in the worksheet.   You can also delete the Supporting Details sheet entirely (look for the REMOVE "X" when it pops up)..once that is done, you can make entries using the interview again.. (been reported too, but might take weeks to fix...or never since we've heard nothing yet) ________________________ and there are other places ..like   Medical Expenses,   and  Property Taxes ...where the same "$0" issue "might" pop up....but only if you used   Supporting Details   in the past ... View more

Go to the Wages&Income page and look at all the income $$ that actually shows there.  Sounds more like you mis-entered too much income somewhere.....or double-entered some income form   Of course, if a fair amount of your income was Self-employed/cash/1099-MISC income this year, then you would end up with having to pay the entire 15%+ of SE tax...even before the regular income tax is applied.  Then the 25k might not be unreasonable since it is more than just standard income taxes.   Another option would be to actually print out this year's form 1040, and compare it to last year's form to see if you've double-entered some income this year.     ... View more

Probably a decimal point.... i.e I I need to put in a   .   IF it is a number field, just delete the whole entry and retype it being careful to not hit the comma key.     Still, in some areas, the software will round the numbers per IRS instructions, but the software W-2 form itself allows decimal entries. ... View more

Step 1) Go to the My Info page and DELETE WV as an other state that you work in.  For tax purposes, you only work (effectively) in VA since only VA taxes were properly withheld, and since VA and WV have a reciprocal tax agreement that allows that.   Step 2)  Go the State section and delete the WV tax return all together.  You don't file in WV at all.  (Only exception would be for people form VA who own rental properties in WV, or who work in WV as self-employed individuals)   That should clean it up.    Try to remember that for next year. _______________________ It works the other way for WV residents working just across in VA .   ... View more

In the desktop software?  the Pop-up details box when you click on the blue number in the menu?   The blue number includes both exempt and Ordinary dividends,   the pop-up details box is only the Ordinary dividends   ....ANNNND  box 2a isn't included in either one. __________________________________________ ... View more

@rickbarg      Here's a picture of what my Your Income menu page shows after entering a couple 1099-INT forms.  (test account...not a real tax return)   ... View more