1) the thumbnails vs TofC is a function of your PDF viewer and not the tax software.  I can switch between thumbnails vs TofC by clicking on the icons in the left margin.....but I'm using an Acrobat reader.   2)  100 pages of thumbnails does sound like it's all forms & worksheets for your records.  But you should still be able to create several PDF files form your original tax datafile with the Desktop software.  Open the tax file and check the "File" menu pulldown for a "Save to PDF" selection that should have a series of sub-selections for how extensive a file you wish to create.    But I'm really not familiar with MACs software menus.  @macuser_22   ?     ... View more

One other thing to stress...   If you are using your own account that you used in previous years.....you must leave your own name in the first position (Taxpayer) and the new husband must be placed in the spouse's spot....and remain there in the future.   If  you try to change your name into the second position, all kinds of problems occur with misdirecting who-is-who on the various forms.   ... View more

When you get full download access to the Old account, download all of the tax files to your home computer as PDF files, then again as the .taxyyy datafiles.  Then back them up off computer on a flash drive.  That will be your primary access to those old files.  IF you don't do that, you'll have to call Customer Support every year, and show them that you paid for that year's software in your current account, before they will unlock that old account.  That could be a pain.  IF you have them all on you home computer (AND the backup), you'll have immediate access. ... View more

Look again....for the new 2018 1040, the two half-pages are printed on one side of a full single sheet.   Signature & date in the middle   ... View more

IF using the Online software, close that down, log out, and use another browser.   (and please let us know hat browser-type gave you the problem) ... View more

go back and re-check box 2 for Federal (On the actual software form).   A decimal point for cents 81.23 entered as 81comma23 will turn into $8123.00.   Watch those keyboard entries.  Take a double-look on every box in that software form again too.....there could be others, for which you also  hit the comma .  ______________ Still wrong?   Delete the entire W-2, and then re-enter again from scratch  (     ... View more

Guess this user needs to go check with the Ohio SERS Retirement Fund people.   Federal does have a "Retirement Savings Contribution Credit" (RSCC) , that does have a credit for lower income people who voluntarily contribute to an IRA, or 401k or a few other retirement fund types even if they are pre-tax contributions.  But I do know that "required" contributions to some state-run accounts do not qualify for this since the employee contributions are mandatory....and the IRS specifically disallows those for eligibility to the RSCC .   The tax software will automatically include any contributions for the RSCC ..IF ...IF  they are noted in box 12 of a taxpayer's W-2 form with the appropriate code letter(s), and the user doesn't have to do anything else....other than visit the RSCC line on the Deductions&Credits page...but you don't double-enter $$ that were automatically transferred from box 12 of the W-2.   https://www.irs.gov/retirement-plans/plan-participant-employee/retirement-savings-contributions-savers-credit ... View more

@tinl1  If the file is downloading when you select it to download, but your are downloading using the EDGE browser....you may need to switch to another browser.  Some EDGE downloads of PDF files are coming down with a ".txt " file extension.  You can either edit the filename to be ".pdf" adn then it opens correctly with a PDF-viewer....or just use a different browser.   If, instead,  you are downloading the ".tax2018" and ".tax2017" datafiles....those can only be opened with the full desktop software for each of  those years.   ... View more

One thing I can think of...is that you first need to make sure you have your tax-exempt interest state sources set up in the Federal section on the follow-up pages after any 1099-INT with box 8 $$ reported, or any 1099-DIV with box 11 $$ reported.  (Either mark all as "More than one state", or break out just the AZ bond interest from the other state's exempt-interest).   Edit each of your 1099-INT forms and 1099-DIV forms in the Federal section to make sure they are set correctly by going thru the full interview for each one.   Other than that...a call to Customer Support is all I can think of:   https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632 ... View more