The 2022 software will not be available until sometime in November. If you used the TT site to purchase software, you purchased 2021 software. Did you actually mean to use the Advantage plan to pre-order the 2022 software?
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
