I need to speak to an agent

[xmasbaby0]

@har514 Why do you want your 2019 AGI?   You only needed it to e-file 2020 and it is now too late to e-file 2020.   If you are trying to file 2020 you have to file by mail.

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

[Tbasler62]

I just need to know the date that I used TurboTax to file my 2021 taxes.

[Tbasler62]

I need to know the date that I used TurboTax to file my 2021 taxes

[xmasbaby0]

Look in your account to see when you filed and when it was accepted, or look at your own emails.  No one else has access to that information for you.

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

[Peter Haro]

I received a refund from the state stating I left off a refund from last year I can not figure what they are talking about. I reviewed my taxes and am lost.

[VolvoGirl]

@Peter Haro   Check your 2020 state return.  Did you apply your refund to 2021?

[Peter Haro]

I think the problem is a turbo tax mistake!

[Peter Haro]

I think the problem is a turbo tax mistake/flaw.

[Peter Haro]

yes

[VolvoGirl]

If you had your 2020 refund applied to 2021 it sounds like it wasn't entered as a credit on your 2021 return.  What state?  If it didn't transfer over from 2020 then you had to manually enter it.  But the state added it on for you.  

[Neetnels]

I’m trying to get my 2021 tax AGI amount or a copy sent to my email 

[xmasbaby0]

Sorry---it cannot be sent to your email.   

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

[Sunflower1963_]

I am trying to file my 2020 taxes. Turbo tax prepared them in Jan 2020

[Sunflower1963_]

I meant 2021 taxes

[DoninGA]

---

@Sunflower1963_ wrote:

I am trying to file my 2020 taxes. Turbo tax prepared them in Jan 2020

---

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2022 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download .tax file

See this TurboTax support FAQ for completing a tax return originally started using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

If you purchased one of the 2020 TurboTax online editions with a credit card contact TurboTax support so they can push a 2020 installation file to your download account at no charge.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

A 2020 tax return can only be printed and mailed using TurboTax, it cannot be e-filed.