Failed to e-file!

[MarilynG1]

• Update Software: In the TurboTax desktop app, go to the Online menu and select Check for Updates.
• Manual Updates: If the auto-update fails, download and install the latest Manual Update patch 
• Disable Security Software: Temporarily turn off VPNs and third-party firewall/antivirus software during the update and filing process, as they can block validation.
• Reinstall/Repair: Uninstall the software and reinstall it directly from your Intuit My Downloads folder to ensure you have the latest, uncorrupted version.
• Run as Administrator: Right-click the TurboTax icon and select Run as Administrator before attempting to update.
• Try Federal Only: If filing state and federal together fails, attempt to transmit the federal return separately. 
• Clear Cache and Cookies

@user17710169994 

[rockison]

I'm finished filling out desktop TurboTax and it failed to e-file. the message said there is an upgrade required to file. How do I update without loosing the work I have already done

[VolvoGirl]

It will save your return before updating.   But save it first yourself.  Go up to File-Save or Save As.   Haven’t you been saving as you go along?   You should save frequently.   Are you on Windows or Mac?   You return is not kept in the program but in a separate file ending in .tax2025.   It should be in your Documents then in a Turbo Tax folder.  

To update go up to to Online - Check for Updates