Failed validation error

[david887]

I'm getting the failed validation error last night trying to e-file both federal and state.  It asked me to get an update but the program showed all the latest update are done.  

[CatinaT1 · Accepted solution]

Here are several troubleshooting steps that you can try:

• Make sure your Windows Software is up to date.
• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.

[FailedValidation]

You're not alone. What state? I've seen several people have this same issue and weve all been California. 

Turbotax needs to GET IT TOGETHER.

[dianade]

I am having the same issue with California.  Any updates Turbotax?

[ToanPhan]

Same here. Able to e file federal but failed on CA state.  

[Mamabearbigfoot]

Same here. Updated windows and turbo tax with no resolution. Still says validation error. California

[KGS5N]

My State Tax is in California as well, had the same issue. If we are paying for the software, TurboTax needs to do a better job.

[Jim558]

I encountered the same problem trying to efile my SC state return so I turned off my virus protection and downloaded TurboTax again. Prior to installing, I uninstalled the current TurboTax program and verified Windows was up to date. Then after restarting my laptop, I installed the new downloaded version and turned virus protection back on. Thankfully, TurboTax transmitted the state return after the reinstall.

[GS202502]

I have the same issue. Cannot e-file California taxes.

[Mestisoboy]

Still getting Failed Validation Error.

Opened TurboTax to e-file this morning. Mon 2/17.

It downloaded an update and then restarted.

Went to e-file and got Failed Validation Error.

Re-booted PC. : Failed Validation Error

Did manual master update. : Failed Validation Error

I was able to e-file Federal but not State.

This is not fixed and is a global issue at least for California as validated by the replies.

I'm not going to uninstall and re-install something that I paid for that should work.

Who's going to pay me for having to do I.T. work on an Intuit product because they can't get it together?

Location: California

[GS202502]

I disabled my Norton antivirus/firewall protection, downloaded the latest CA update, and was able to efile my CA taxes.

[Mestisoboy]

How did you get "just" the California update?

I'm in the same boat as you.

[paligas]

What a shambolic product from Intuit. This is surely the last year I use TurboTax to file.

[GS202502]

I just closed and opened TurboTax (after disabling my antivirus/firewall protection) and a new CA update appeared.

[Mestisoboy]

Yeah. It just updated for me. 🤙

Guaranteed it was a global issue just for State and rather than admit there was a problem, they wanted us to start uninstalling and re-installing software.

That's not our job if we're buying their product.

This is ridonkulus.