Failed to e-file!

[iDas]

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file. 

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

[Tax-E-Driver]

I have the same Error Code 54 and failure to e-file from TurboTax purchased from Costco online, so I also would like to know how resolve this issue!

[jimca]

Ditto. I tried manually updating the software using the "superpatch" file downloaded from their website. That didn't work either.

Looks like the update was just rolled out yesterday (2/15/24), so I suspect this is a SW bug that they need to fix with another update. Very frustrating.

[richardcbutt]

I purchased the product a BJs Wholesale Club and am having the same issue.

[Bobbymeatballs]

Error Code 54, me too.  This is really annoying and apparently wide spread... 

[mbjacobs63]

Same issue.  How do I proceed?

[jimca]

Print and file by mail.

[iDas]

Sure, why don't we just ask for Intuit's corporate credit card to cover certified mailing fees, plus $15/hr for time spent standing in line at the post office. 

[catnanny]

Same problem here. Software is up to date but cannot file.

[CatinaT1]

We are looking into this issue. Watch community for an update.

[CatinaT1]

Here are several troubleshooting steps that you can try:

• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.

@iDas @catnanny 

[CatinaT1]

Here are several troubleshooting steps that you can try:

• If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder.  How do I find my TurboTax for Windows software download?
• If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
• Turning off your VPN and anti-virus software during the update can help as well.

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs 

[mbjacobs63]

If this many people have the same issue in the same time period, it's a bug.  No re-installation is going to fix it.  What is the version it is looking for online and where does it find the version on the PC to compare?

[attorneymcknight]

Uninstalling and reinstalling did not work.  Same error appeared.

[CatinaT1 · Accepted solution]

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

@iDas @catnanny