turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

iDas
Level 2

Failed to e-file!

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file. 

 

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
CatinaT1
Employee Tax Expert

Failed to e-file!

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @catnanny 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

45 Replies

Failed to e-file!

I have the same Error Code 54 and failure to e-file from TurboTax purchased from Costco online, so I also would like to know how resolve this issue!

Failed to e-file!

Ditto. I tried manually updating the software using the "superpatch" file downloaded from their website. That didn't work either.

 

Looks like the update was just rolled out yesterday (2/15/24), so I suspect this is a SW bug that they need to fix with another update. Very frustrating.

Failed to e-file!

I purchased the product a BJs Wholesale Club and am having the same issue.

Failed to e-file!

Error Code 54, me too.  This is really annoying and apparently wide spread... 

Failed to e-file!

Same issue.  How do I proceed?

Failed to e-file!

Print and file by mail.

iDas
Level 2

Failed to e-file!

Sure, why don't we just ask for Intuit's corporate credit card to cover certified mailing fees, plus $15/hr for time spent standing in line at the post office. 

Failed to e-file!

Same problem here. Software is up to date but cannot file.

 

CatinaT1
Employee Tax Expert

Failed to e-file!

We are looking into this issue. Watch community for an update.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
CatinaT1
Employee Tax Expert

Failed to e-file!

Here are several troubleshooting steps that you can try:

@iDas @catnanny 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
CatinaT1
Employee Tax Expert

Failed to e-file!

Here are several troubleshooting steps that you can try:

@iDas @Tax-E-Driver @jimca @richardcbutt @Bobbymeatballs 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Failed to e-file!

If this many people have the same issue in the same time period, it's a bug.  No re-installation is going to fix it.  What is the version it is looking for online and where does it find the version on the PC to compare?

Failed to e-file!

Uninstalling and reinstalling did not work.  Same error appeared.

CatinaT1
Employee Tax Expert

Failed to e-file!

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @catnanny 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies