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MarilynG1
Employee Tax Expert

Failed to e-file!

  • Update Software: In the TurboTax desktop app, go to the Online menu and select Check for Updates.
  • Manual Updates: If the auto-update fails, download and install the latest Manual Update patch 
  • Disable Security Software: Temporarily turn off VPNs and third-party firewall/antivirus software during the update and filing process, as they can block validation.
  • Reinstall/Repair: Uninstall the software and reinstall it directly from your Intuit My Downloads folder to ensure you have the latest, uncorrupted version.
  • Run as Administrator: Right-click the TurboTax icon and select Run as Administrator before attempting to update.
  • Try Federal Only: If filing state and federal together fails, attempt to transmit the federal return separately. 
  • Clear Cache and Cookies

 

@user17710169994 

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