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snugglybear
New Member

Intuit is charging me for a product I didn't order. Does anyone have an email for their billing/theft department, so that I can reverse/stop the fraudulent charges?

I don't have the numbers they need for their online form.  I just want to talk to someone electronically, but Intuit deliberately makes that as hard as possible.
3 Replies
xmasbaby0
Level 15

Intuit is charging me for a product I didn't order. Does anyone have an email for their billing/theft department, so that I can reverse/stop the fraudulent charges?

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
mikebork
New Member

Intuit is charging me for a product I didn't order. Does anyone have an email for their billing/theft department, so that I can reverse/stop the fraudulent charges?

I ordred turbo tax 2022, they downloaded 2021, also used my credit card in the sum of $127.00

xmasbaby0
Level 15

Intuit is charging me for a product I didn't order. Does anyone have an email for their billing/theft department, so that I can reverse/stop the fraudulent charges?

The 2022 software will not be available until sometime in November.   If you used the TT site to purchase software, you purchased 2021 software.   Did you actually mean to use the Advantage plan to pre-order the 2022 software?

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

 

https://ttlc.intuit.com/questions/1901492-what-s-the-advantage-of-turbotax-advantage

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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