I am having the exact same problem, how dumb of me to rely on my previous returns saved on the Turbotax website. I cannot access them even though I have been a customer for 7 years. Turbotax is holding my records hostage to force me to file with their system, which costs me $100.00 to file. Highway robbery and mafioso tactics.
I am having this exact same problem as well. I have been able to access my past tax documents with no issues in the past, but now they want to charge 30 dollars just for the privilege to see them. I really wish the government would reign this terrible, greedy company in. Honestly I don't even know why I'm writing this cause you all know they don't give a s*** about the people, only the money they can extort from them. Even worse is its TurboTax that's ruined my identity with the government and prevented me from getting my due returns for 4 years now and I've lost out on all the stimulus checks because of this **bleep**ty company. I hope the CEO rots in hell!
@morthnuravrgjosf You do not have to pay to access your past returns. You are misunderstanding something.
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Start a 2022 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
You have tacked onto a thread that is more than 5 years old and the info is no longer valid. Payment is no longer required to access prior year returns but you DO have to start the 2022 return for the side menu to open up ... takes about a dozen screens of basic info for that to happen.
And when you do have access to all your prior return PLEASE save the PDF files for all of them to your computer and also save them to a removable storage medium for safekeeping. Then you will never have this issue again.
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