Thank you for providing no actual user help. The links you provided are broken, and the help article that's "up to date" tells you to click on buttons that don't exist on mobile or desktop. And per your systems, the ONLY way to talk to an agent is to have an active subscription, which I will not.
At minimum this is an anti consumer process, and at worst you're hiding federal documents from the people who they belong to. This is why you lost a class action lawsuit and you still refuse to be better.
