How can I request to have a new turbo tax refund card sent?

[Budlight2016]

I want to report my card lost and i need a new one 

[mesquitebean]

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@Budlight2016 wrote:

I want to report my card lost and i need a new one 

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If it's a Turbo Prepaid VISA Card,  you can phone this customer service number.   (888) 285-4169.

Listen to all the menu options in the recording before entering anything.    One of the options is "To report a card lost, stolen, or never received."     Then on the next menu, you'd choose "lost."  I presume that blocks the original card and starts a process to send you another.  You'll just have to see what it says.

If you need to speak to someone, such as if your address has changed, then phone it again, and enter the card number at the first when prompted. 

[bradleywall1]

Please can you send me a new Turbo card 

[mesquitebean]

@ bradleywall1 

This is a public user forum for TurboTax users, not a direct route to Customer Support.     If you lost your Turbo Prepaid VISA Card,  you can phone this customer service number.   (888) 285-4169.

Listen to all of the menu options in the recording before entering anything.    One of the options is "To report a card lost, stolen, or never received."     Then on the next menu, you'd choose which of those applies--lost, stolen, or never received.    I presume that blocks the original card and starts a process to send you another to your address you provided.   I don't have a way to test it for you.

If you need to speak to someone, such as if your address has changed, then phone it again, and enter the card number at the first when prompted.    If you don't know the card number, it will ask you for your SSN.

[romilsmith]

I lost my card and I wanted to know how would I go about recovery a new card

[DoninGA]

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@romilsmith wrote:

I lost my card and I wanted to know how would I go about recovery a new card

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If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

[DoninGA]

@curlycuetoyou If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169

[mesquitebean]

@ curlycuetoyou 

You've posted your personal info in this public Internet forum.  For your privacy and security, you should not post personal info in this public forum.

You can remove it by editing your post above by clicking on the 3-dot icon in the right corner of your post.

We've also notified a Moderator to make sure it is removed.

ADDENDUM: 1/04/20 at 3:40 PM PST
Actually, since Moderators are not around on the weekend,  I just went ahead and moved your comment out of this forum so your personal info would not be visible.   So you should no longer see it in this thread.  But DoninGA left info for you above on how to contact the folks at the Turbo Prepaid Card.

[Jhonny89]

How can I get a turbo card 

[xmasbaby0]

Why can’t I get the Prepaid Visa?

https://ttlc.intuit.com/questions/4139947

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

[JeanneLO]

If you need a replacement of your Turbo Prepaid Card you can click here to report it lost or stolen:

https://secure.turbodebitcard.intuit.com/login

You can also contact the Customer Care department toll-free at (888) 285-4169. 

For more information about your Turbo Prepaid Card please see this FAQ:

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

[xmasbaby0]

@bradleywall1

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

[angellinam]

I tried using the number and I want to talk to a repesitive

[JakailaLO]

If you would like to request a replacement for your Turbo Prepaid Visa® Card, click here:  https://secure.turbodebitcard.intuit.com/login or contact the Customer Care department toll-free at (888) 285-4169.

[Albradd77]

I need a new card mine got stolen [address removed]