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Nope not yet. Stull says wrong information. Turbo tax has no answers except it was accepted. I have called irs and they have no record of me even filing. There system says I still need to file. This is so frustrating. 

shelbi23
Returning Member

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@Netriemomof8 What exactly do you want turbo tax to do? I’ve seen so many people yelling at them over something that is clearly an issue with the irs. If they’re telling you it got accepted, then all you can do is wait. I know it’s hard but at least now the irs is acknowledging their system errors when it wasn’t before. Clearly it’s an issue with the irs. Just be patient, trust me I’m waiting on a refund too. 

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When did IRS say they acknowledge the problem?  

I have the same issue.  Electronically filled on 3/4/21.  Received acceptance text from IRS on the same day.  Already received State refund. 

But on IRS status website, keep saying I did not enter my information correctly.

Tried to call IRS.  Could find a number which I can call and talk to an agent

I don't know what to do......

shelbi23
Returning Member

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@TimKwong Go to the irs website and click on get my refund status. When you click on that, there is a yellow box that pops up with a message from them explaining they are working on the issue. And if you filed on 3/4/21, you won’t here anything for a while. Even under normal circumstances it could take up to 6 weeks. Why are you trying to track your refund when you filed 2 weeks ago? 

TiffanyL
Intuit Alumni

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@CB0100If you e-filed, make sure the return was e-filed successfully and accepted:

  • Re-check your e-file status
  • Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund.
  • If you are married filing jointly try using the Social Security Number for the name that appears first on the return. 

If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS directly.

 

Please see the below Turbo Tax FAQ for additional information: Why is there no record of my return at Where's My Refund (WMR).

 

 

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mkhan90
New Member

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Same exact same thing here. I filed 2/9. I did the $1 return just now and it says still processing. This is beyond pathetic.

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I have an update - and maybe some good news.  I posted a while back that I efiled on 2/19 and ever since there is no record of my return, unless I enter 1 as the refund amount.  Then it would find me with a zero refund due.

 

So I finally was able to call and get through to the IRS on Friday 3/26/21 - late in the day.  When I spoke to the nice lady, she said my return was in "another department" and could take up to 10 weeks.  She had no additional information.

 

But today, when I checked WMR, using 1 as my refund amount did not work!  Now it works using my expected and filed refund amount.  Could this be good news??  I hope so.

 

Recently, I did get corrected a large error with a 1099, and I asked the sender to re-file it.  So that could have been my issue.   And my return also has just about every other thing that could flag, child tax credit, look back, unemployment, claiming missed stimulus, advance Premium Tax Credit payback.

 

With the new stimulus law, I should get even more back with the unemployment and advance Premium Tax Credit tax changes.  But the IRS says that is supposed to be automatic with no amended return required.

 

I'll post when I see the next update.  Right now my WMR says "Return received" with 1 progress bar.  It also says tax topic 152.

mkhan90
New Member

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ahh! Same here! Finally some progress. I hope we’re in track now. 

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Mine too.  

Finally, it shows the return was received.  I filed my return on 3/4/21

 

"We have received your tax return and it is being processed.

If you filed a complete and accurate tax return, your refund should be issued within 21 days of the received date. However, processing may take longer under certain circumstances.

Please check here or use our free mobile app, IRS2Go, to check on your refund status."

Titina89
New Member

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I finally have a progress bar. It says it has been received. I filed on Feb 25th so it has been a minute.... BUT I also have EIC and Child tax credit sooo might take even longer

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mine is finally showing progress bar, But I believe they just did it to shut people up lol. because it only shows as received but not yet approved which doesnt make sense since turbo tax shows as approved... some one is lying here 

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@princeboateng wrote:

mine is finally showing progress bar, But I believe they just did it to shut people up lol. because it only shows as received but not yet approved which doesnt make sense since turbo tax shows as approved... some one is lying here 


TurboTax cannot indicate the tax return is Approved.  It only knows if a tax return is either Accepted or Rejected by the IRS.  Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

PMorrison1968
Returning Member

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Right.  Good luck getting in touch with the IRS.  Look on your line 24.  They have to send you a notice in writing.  This is happening to MILLIONS of Americans.  Total BS.

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I filed 2/2, and it was accepted 2/12 with a status bar, then the bar went away and all it has been saying for over a month is my return is still being processed..then if I check my transcript it says no return filed...multiple attempts at contacting the IRS with absolutely no luck getting a human on the phone...I see a lot of people are having this issue but it is so frustrating!  Has anyone else who was accepted on the 12th and had this issue actually received their return as of now?  I don't know what else to do..

jpoull
Returning Member

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how do you know for sure if your 2020 tax refund wasn't fully received? If it says accepted on Feb 12th on turbotax but still being processed on irs website? 

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