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[mesquitebean]

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@ rayzink72 wrote:

yup I filed on Feb 7th , turbo tax sent me emails saying both were accepted by its the same day. Today is Feb. 14th and irs site and analog system giving me the same message about " may have entered wrong info and telling me I must wait 24 hours before using the wheres my refund app". been 1 week already.

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Double-check that your efiled returns were indeed accepted.  If you used Online TurboTax, log in and go to the Tax Home and check the efile status there.

Here are some tips when using the IRS "Where's My Refund" tool:

https://www.irs.gov/Refunds

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen. 
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't, but again get the refund amount off of the actual Federal return.   800-829-1954

[Lnjones13]

I experienced this last year. Had something to do with the stimulus checks and entering the incorrect amount. It caused a hold on my account and I had to contact the IRS via phone. Took from February to September to get anyone helpful on the phone who could actually figure out what was going on. I believe the number is listed somewhere up above in comments. 

[Atmtrell23]

How I do that 19k 

[Cynthiad66]

Please provide additional information to fully explain your question.  This Thread is very long and we want to help with you concern.  What $19K are you talking about.  Help us to understand how this fits with your tax return.

@Atmtrell23