What does the rejection code IL1040-8100-1 mean? I checked my state return and it was all correct.

[sisberg98]

My state return came back rejected with that code. But what it mentioned on the code, was all correct on my return so I do not understand why it was rejected. My fiance also got the same code as well.

[kmulkey]

I have the same issue and the support person yesterday was unable to offer any suggestions except to efile again, which I did, and got the same rejection...HELP!

[TerukoL]

I just want to clarify that this is the correct rejection code that you received? I have checked our database, but I have not been able to locate that particular rejection code. Please follow the directions below on how to fix a rejected return. 

However, if this does not resolve your issue, please note the exact message and where you are encountering that message in the program.  We will work with you towards a resolution to file your return accurately. Please click the link to contact TurboTax customer support.

An e-file rejection just means that some things on your return don't match the IRS database.

If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also do this:

1. Sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
2. Follow any “fix it” instructions to update the info causing the reject.
3. Select File in the left-hand menu to refile your return, either e-file or file by mail.

Please click How do I fix a rejected return? to learn more. 

[Mulani22]

I’m having the same problem HELP!!!!

[KatrinaLO]

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[Julie T1]

I am having the same problem too and I have refiled twice. When I try to call your number, I have been hung up on twice - please help!!

[Cass0317]

@Julie T1 You can try contacting IL state directly regarding this rejection. Please see the IL link below for information. You may need to paper file your return if you keep getting this rejection code.

• My Tax Illinois

• How do I print and mail my return in TurboTax Online?

• How do I print and mail a return in the TurboTax for Windows CD/Download software?

[vmjamerican]

Description of error:

The Primary Taxpayer Prior Year AGI did not match the Prior Year AGI on the Illinois Department of Revenue production file.At least one of the following Primary Taxpayer signature fields must be present and match the department production file: Primary IL-Pin, Primary Prior Year AGI, or Primary IL Shared Secrets Drivers License/State ID Number.

What needs to be done:

To fix this error, please follow these steps carefully. - Make sure you have entered the previous year's IL AGI correctly. - Verify that you have entered your nine digit zip code correctly. - Verify Your IL PIN at https://www.revenue.state( search for PINInquiry). Make sure to enter all 8 digits (This is not your 5 digit federal PIN). - Verify your IL drivers license or state ID number is entered correctly. - If it is your first year filing with IL, you will have to enter your IL Drivers License or state ID information. Enter each field exactly as it is on your IL Drivers License or state ID (First Name, Middle Name, Last Name, Suffix (leave blank if necessary), and weight. - You may not use an out-of-state or expired drivers license. - You may need to print and mail your return if the reject continues after re-transmitting.

[MichelleLO]

Do you have a specific question we can assist you with regarding the error you're receiving?

@vmjamerican

[caresw]

It’s all taken care of. Thank you.

[debselz55]

I am having the same problem.  It will not take the expiration date of my state ID and then rejects the return

[DawnC]

Is there an option to say you don't have an expiration date?   You can try contacting IL state directly regarding this rejection. Please see the IL link below for information. You may need to paper file your return if you keep getting this rejection code.

• My Tax Illinois

• How do I print and mail my return in TurboTax Online?

• How do I print and mail a return in the TurboTax for Windows CD/Download software?    @debselz55  

[aSterSEq]

Can you share how you fixed it? I'm having the same issue

[clareangelakelly]

I am trying to help my 95 yr. old mother with her taxes. She has an Illinois State ID card and the number is 99-99-99.  And the TurboTax form will not take that number.  So her State taxes keep getting rejected. Please advise.

Thank you.

[clareangelakelly]

Continuing from question above. I meant to say the expiration date on her IL St. Id is 99-99-99.  In the past years there has been an electronic work-around. But I've forgotten what it is. Can someone here please advise?

Thank you.