Unable to complete.

[VolvoGirl]

To enter estimates you paid?  

To enter Federal or State Estimated Taxes Paid, including a state estimated payment made in January for the prior year, go to

Federal on left or at top. Personal (Home & Business)

Deductions and Credits at top

Then scroll way down to Estimates and Other Taxes Paid

Estimated - click the Start or Update button

You enter state estimated payments under the federal side (because they can be a federal itemized Deduction). THEN after you finish filling out the estimates under Federal you need to click on the State Tab at the top and start the state return over for it to update.

You have to pick the right state from the drop down box and enter the right payment dates.

[jay71745]

I tried to file and it said to contact support.turbotax.com

[Critter-3]

 How do I contact TurboTax?

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

[duchess1223]

I used the Colorado state package to file my taxes and the software wouldn't accept my Enterprise Zone entry.

I want the credit, how do I proceed? 

[Critter-3]

The enterprise zone credits are usually  administered on a state level so look for that in the state interview. 

[housleyseger]

I just found out from the IRS of Illinois State that my 2021 tax return on turbo tax was never received. 

I called them because no one on turbo tax could help me get my 2022 to go through, the Federal was excepted but the State kept getting rejected.

Once they realized 2021 was never received by them, they could aid me in steps to refile 2022 electronically on turbo tax which I just did.

But now I need to file 2021 State Taxes. Can you please help me?

[CarissaM]

Please follow the instructions here to complete your 2021 return. 

Please let us know if we can further assist you. @housleyseger

[wrolston]

I can not submit my completed tax electronically it gets rejected.

NY tax must be submitted e .

I am told to submit by mail.

[BrandiLO1]

@wrolston Are you getting a specific rejection code when attempting to submit your return?

[VolvoGirl]

@wrolston   Did you efile federal?  Was it Accepted?  You can only efile state if federal was efiled and accepted.  If you can't efile New York it's ok to mail it.

[nbonaiuto]

According to Turbo the IRS has rejected  my efile stating that federal id #s on my 1099R are invalid .

the 4 1099R which I have record for many years on my tax returns, using Turbo are for JPMogan chasebank

[PII removed]

Fidelity  & Guaranty [PII removed]

as well as Allianz Life and Empower Trust CO id #s 

According to the IRS the above numbers are valid.

WHY IS TURBO STATING MY RETURN BEING REJECTED BECAUSE THE IRS DOSN'T RECONIZE THE TINS

[MoniqueLO_]

Please contact Customer Support so you can speak with someone who can assist you.

@nbonaiuto 
 

[gvision]

There are 2 interpretations for entering 7 on form  1099-R.  The relevant one for my purpose us to indicate only that this is "normal processing". As the issuer of my tax form informs me.  But turbo tax acknowledges only the other interpretation-that is, source of income from a foreign country.  Thus, when I go to review my income tax to finish my federal tax report, my turbo tax form tells me I must first correct my error by citing the foreign country that is the source of my income. I have none.  "7" indicates only that this is a normal distribution from my Haverford Township Pension  Plan .  It will not allow me to proceed further without naming the foreign country from which I have this source of income, & then instructs me to fill out a 1116 form to do this. Haverford will not change this form, but without the change, which they insist is perfectly in order, I cannot proceed further to file my federal return.

[gvision]

Where then can I go for help?  I'm stuck & unable to file my federal taxes. 

[DavidD66]

@gvision Can you clarify?  Are you referring to Box 7 on a Form 1099-R?  If so, a code 7 in that box indicates a normal distribution.  A code 7 in box 7 of a 1099-R should not result in being prompted to name the foreign country from which you received it; unless, you inadvertently indicated a "Foreign Address" when the address for the payer of your pension.  Check the address entry and make sure the button indicating a foreign address has not been marked.  If it has not, I would try deleting the 1099-R and re-entering it.

FYI: According to IRS instructions for code 7:

Use Code 7: (a) for a normal distribution from a plan, including a traditional IRA, section 401(k), or section 403(b) plan, if the employee/taxpayer is at least age 591/2; (b) for a Roth IRA conversion if the participant is at least age 591/2; and (c) to report a distribution from a life insurance, annuity, or endowment contract and for reporting income from a failed life insurance contract under section 7702(g) and (h). See Rev. Proc. 2008-42, 2008-29 I.R.B. 160, available at IRS.gov/irb/2008-29_IRB#RP-2008-42. Generally, use Code 7 if no other code applies. Do not use Code 7 for a Roth IRA. 

Note. Code 1 must be used even if a taxpayer is age 591/2 or older and he or she modifies a series of substantially equal periodic payments under section 72(q), (t), or (v) prior to the end of the 5-year period which began with the first payment.