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Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
Call me
You will need to call. Here is a link: Turbo Tax Customer Service
No one can call you from the user forum.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
HUMAN, AGENT
@Danyelle44 Today is a federal holiday and it is unlikely that you will be able to contact customer support today. Try tomorrow or later.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
I’m inputting my data on subsidiary forms that don’t carry over to the tax return forms. For example, income tax withheld does not carry over to the 1040. I have tried uninstall and reinstall, and the same problem is occurring. How can I get help?
I completed my 2022 & 2023 taxes using Turbotax. I filed my federal and state taxes through Turbotax. I failed to make copies, can I get copies?
@MargotJean41 wrote:
I completed my 2022 & 2023 taxes using Turbotax. I filed my federal and state taxes through Turbotax. I failed to make copies, can I get copies?
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.
On the Tax Home webpage -
Scroll down to the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF) or Click on View adjusted gross income (AGI)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
My computer went out just as you were loading my finished tax return . Please reload so I can copy it and print it.
my phone is [phone number removed]. On second thought, could you please mail a copy of my return Fed and State to my address at [removed]
No one can mail your tax return to you. You have to print it for yourself.
This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax. Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
https://myturbotax.intuit.com/
Start a 2024 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
SAVE YOUR TAX RETURNS !
EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records. That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.
In order to transfer a past year return to the new return you need the tax file
NOTE: TurboTax and the IRS save returns for seven years. Returns older than seven years are purged.
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