turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I bought the CD but do not have a CD drive.

 
21 Replies
DonaldM
New Member

I bought the CD but do not have a CD drive.

Oops! You can still install TurboTax if you don't have a built-in or external CD drive.

Start by setting up your TurboTax account if you don't already have one with us.

Then, contact us and a Support Representative will push a download into your TurboTax account.

Once that's been done, simply sign in to My Downloads to download your TurboTax software.


I bought the CD but do not have a CD drive.

I called a support rep and they stated I had to return the cd first...that is not what the above says...what is correct?
DonaldM
New Member

I bought the CD but do not have a CD drive.

You do not have to return the CD.  On the underside of the disc near the center there should be a number.  That is a proof of purchase.  Give that number to a rep and they will push you a download.
Beverly14
New Member

I bought the CD but do not have a CD drive.

I was told to call an administrator but cannot find a number to call,

MichelleLO
Intuit Alumni

I bought the CD but do not have a CD drive.

If you wish to contact TurboTax Customer Support, please see the below link for assistance:

What is the TurboTax phone number?

@Beverly14

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
10111-dd
New Member

I bought the CD but do not have a CD drive.

I have already purchased turbotax standard looking to download program

JeanneLO
Intuit Alumni

I bought the CD but do not have a CD drive.

If you purchased TurboTax desktop and need to complete the download process please see this TurboTax FAQHow do I download the software I purchased at TurboTax.com?

@10111-dd

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I bought the CD but do not have a CD drive.

I bought the CD but do not have a CD drive

I bought the CD but do not have a CD drive.


@tintaturtle52 wrote:

I bought the CD but do not have a CD drive


See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

emev1519
New Member

I bought the CD but do not have a CD drive.

I already have an account and I have turbo tax Home & Business 2020.

But now I purchase Turbo Tax "Business" 2020 I don't know how to install.

HELP ME PLEASE

PattiF
Expert Alumni

I bought the CD but do not have a CD drive.

Here are instructions on how to get the tax program on your computer.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
judiecampbell
Returning Member

I bought the CD but do not have a CD drive.

will I receive a pushthru so i can do my premier return

I bought the CD but do not have a CD drive.


@judiecampbell wrote:

will I receive a pushthru so i can do my premier return


See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

I bought the CD but do not have a CD drive.

I bought 2021 turbotax premier and my new iMac does not have a cd drive.  My next step is?

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v